Resolved! Can I trigger an external API call from a workflow?
Hi Folks, Is it possible to trigger an external API call, from a workflow? We do not have Orchestration, but I am curious if this is possible. Thanks in advance.
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Forum Posts
REST api not pulling back all records
running an api call to pull all hardware records $uri = "https://cscglobaldev.service-now.com/api/now/table/cmdb_ci_hardware There are 14K records in the table. Only 5K are getting returned (so the 10000 limit isn't even applied yet). Any tho...
User credentials cannot be used for local connections
I am new to ITOM and I wanted to create a simple PowerShell script using the PowerShell activity to remove a user from a group. Since for some reason there is an activity built to add a user to a group, but none to remove a user. The script is below:...
What are the ports for vCenter 7.0 discovery
vCenter 7.0 no longer has port 9443 available and this is the port that was being used in earlier versions of vCenters for classification. So I was hoping someone knows what the new port ServiceNow is using to discover these devices?
Resolved! Discovery of podman
We are implementing Discovery for a company which is phasing out docker by replacing it by podman (https://podman.io/). Unfortunately, I think there is no pattern available in ServiceNow that can identify podman currently. Would ServiceNow soon creat...
Resolved! does the service account that scan domain controllers need to have Domain access permission?
Do we need the service account that scan domain controllers to have domain access permission? can they still be discovered if we just give them regular admin not domain access? is there a documentation for it?
How to use single transform map to transform data on different tables ?
Hello, I am using following approch to avoid creation of many transform maps for different lower-level tables Create a field map of "Class" field (sys_class_name) where I can define the backend table name of each class, e.g.: 'cmdb_ci_esx_server' or ...
Discovery process - get warranty for laptop
Hi, When the discovery process is running on laptops is there a way to get the Warranty expiration date? Thanks, Lior grinberg
archving CIs from compuer table
Hello All, We are seeing some CIs without serial number and sub status as "duplicate error" in computer table. We want to get read of such CIs, and my client agrees to archive them. Need to know the process of archiving CIs and so they no longe...
Not able to get events from TSOM
Hi All, We are not receiving events from TSOM to our ServiceNow Instance. I can see the below error in our MID server's logs. Also I have attached the latest logs from MID server for your reference. 2022-06-11 11:26:04 (680) ECCQueueMonitor.40 SEVE...
Agent Client Collector silent installation on windows without black command box pop ups
How can you suspress the pop up windows of the installation of the agent client collector?
Resolved! [ODBC ServiceNow driver][OpenAccess SDK SQL Engine]Cannot connect to the instance.
I tried to install ServiceNow-ODBC-32-bit_1.0.15.exe, as windows server is 64bit, Microsoft excel is 32bit. But got error when click "Test Connect": [SN][ODBC ServiceNow driver][ServiceNow Client]Failed to initialize the Service component. I tried to...
Resolved! [SN][ODBC ServiceNow driver][OpenAccess SDK SQL Engine]Cannot connect to the instance. [dataSource=2288219503944] [user=odbc_user]You are not authorized to perform this operation. Please verify your credentials and try again.[1001]
The user odbc_user can login my PDI, and have given the role odbc. I tried to install ServiceNow-ODBC-64-bit_1.0.15.exe, when PDI has been started about 2 mins, clicks "Test Connect" in ODBC 64 bit, it shows connected successful. Then several mins la...
Using Update AD Object when AD attributes have a hyphen in the name
Before I write a custom PowerShell script, has any been successful in using the out of the box Update AD Object workflow activity to update an AD attribute in which the name of the AD attribute has hyphens in the name? For example, an attribute like ...
what is the use of credentials in discovery
hello everyone. i am new to discovery in servicenow. suppose i want to discover a windows device so we use a windows credentials. in that there are credentials and password fields. what are these credentials and password? like are these the things we...
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