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Last Scan is empty for Several Discovered items.

Hi, When I am looking into Discovered items in SNOW, found that there is many discovered items with out last scan(Empty). Please find the screenshot below. Can you help with 1. How I can get the Last scan in the table? 2. Would like to know Which fie...

Vinay56 by Tera Contributor
  • 634 Views
  • 4 replies
  • 0 helpfuls

Resolved! VMware vCenter Network - Upstream and Downstream Relationships

I am trying to understand the upstream and downstream relationships of in a VMware vCenter Network and here are some of my questions: What is a "Hosted on" downstream relationship?What is a "Connects" upstream relationship? Here's one of the sample:

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hanaphouse by Giga Guru
  • 753 Views
  • 1 replies
  • 3 helpfuls

Meaning of Closed Incomplete

In a dump of the closed items there are "Closed Incomplete" items, do you know the definition of this selection value and why it would be selected?  This is part of the evidence to be provided to the auditors.

rajeshgk1 by Giga Contributor
  • 7658 Views
  • 3 replies
  • 2 helpfuls

Paid Subscription or free

Hello, ServiceNow ITOM does provide the ITOM Visibility. ITOM visibility does provide the below capability in the package. 1) Discovery 2) Service Mapping 3) Certificate Managment 4) Security Audit and Reporting 5) ServiceGraph Conenctor  6) Multisou...

Resolved! Filter catalog item variable by variable on another field?

I'm trying to update the Report an Issue record producer with variables that are reference fields to two custom tables: u_university_buildings and u_university_rooms. The field "bldgcode" on u_university_rooms is a reference to u_university_buildings...

JP-ODU by Tera Guru
  • 2196 Views
  • 17 replies
  • 10 helpfuls

Resolved! Can the MID server access CIs on different network segments?

Hi. Please tell me if it is possible that the MID server access CIs on different network segments. When we set the IP range, we set a private IP address, but we thought that if that were the case, we could only detect CIs that existed in the same net...

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MID Server and AWS Auto Scaling Group

Can a MID server be feasibly set up to use an AWS Auto Scaling Group? I recall reading in a customer case study somewhere that they didn't worry about sizing the MID server too much because they just relied on the auto scaling groups, but wasn't able...

Adz1 by Mega Guru
  • 1152 Views
  • 2 replies
  • 4 helpfuls

Resolved! see if ip address is in a global IP exclusion list

We have a lot of global IP address lists in ServiceNow split between IP Lists, IP Ranges and IP Subnets. Is it possible to provide a list of IP addresses and see if it is in a global IP exclusion list and which one?