Alert Management Rule not executing..!!
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‎12-26-2024 04:07 AM
Hi Experts,
I am testing event management by creating events from postman, after creating event, Event rule is executing and alert is generating but Alert management rule not executing and sub flow attached with this also not executing But I can see the condition matched results in preview . can anyone please help me about this issue..!!
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‎12-26-2024 05:55 AM
Maybe this post will help you troubleshoot the issue.
https://www.servicenow.com/community/itom-forum/alert-management-rule-not-executing/m-p/911305
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‎12-26-2024 10:57 AM
It would help if you provided the alert to look at. Just looking at the rule doesn't really tell me much about why the alert doesn't seem to be matching it.
