All Workflow stages "Skipped"
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‎03-12-2012 07:50 AM
How do I mark a workflow stage as complete? I have a workflow that has several approvals etc, that hits and stays in each stage, but after the stage is done, it shows as skipped instead of complete.
I have looked at several examples and the wiki but don't see anything different from what I am doing on my workflow, but nothing is getting marked as complete..
Thanks in advance,
Mirek
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‎03-13-2012 10:30 AM
Mirek,
Can you attach a screen shot of what you're talking about? What table do you have your workflow attached to?
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‎03-13-2012 11:05 AM
Screenshot attached. I have now found that is an approval occurs in a stage it is marked as complete, but I'm not sure how to flag stages that have been completed but do not contain an approval as "complete".
The table is a custom table extended from the Incident table.
I'm now also having the workflow set itself to "Canceled" whenever I add a wait condition at a point later in the workflow... but I guess that is a separate issue.
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‎03-13-2012 11:15 AM
Mirek,
Try using a 'set values' activity in your workflow to set the state value to complete. All of our workflows are built from the sc_req_item table, so when the catalog task is complete, we have a 'set values' activity right after that sets the req item state to complete. I've attached a screen shot for you.
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‎03-13-2012 01:02 PM
Breinhart, thanks for the suggestion, I am already setting the value to the next state, but as this is not the final step, it can not be set to complete, and in fact there is no complete status in our table (custom table).
I have seven workflow stages spanning different statuses (most of them only one status) but for any of the stages that do not have an approval action, they show up as skipped...