Hi Community,I am researching ServiceNow Event Management to better understand how large volumes of event data are handled, especially in environments receiving thousands or millions of events.So far, I have verified that raw events are stored in the...
During discovery, the following error was observed:Error during execution of Windows command:executeQuery -Namespace Root\MSCluster -Query "SELECT GroupComponent, PartComponent FROM MSCluster_ClusterToResource"The command timed out after 300 seconds ...
Hi ServiceNow Community, I have a few questions regarding Manual Endpoints and their role within the ServiceNow CSDM structure. I would appreciate any guidance or best practices from the community.Manual Endpoints:Could someone please explain the pur...
When I open any credential record and click test credentials, the pop up to enter in the IP address and the MID appear as usually. However, no matter what IP I put in, it always passes(authenticates) even if discovery is failing due to credentials fo...
Hello All, I have observed that all ElastiCache instances and not RDS database instances are not getting updated although Cloud related discovery schedules are running updating other cloud resources. I have cross checked with AWS team and found that ...
BackgroundOur main end-to-end alert flow is built in Flow Designer. The flow performs alert enrichment and then sends outbound alert notifications to external systems, including:NetcoolA separate SaaS solutionCurrently, some of our custom Actions us...
Hi, Had anyone worked on Servicegraph Connector for Armis to get IoT device data into CMDB, please share some inputs about this integration. Thank You
Event rule applied and Alert getting created but noticed Incident is not attaching automatically to the respective Alerts but when we manually test the subflow "Create Incident" OOTB then only Incident getting attached to Alerts. But strange part is ...
We are currently involved in validating Service Maps for multiple services. Our Dev work closely with Service Owners to confirm the accuracy of discovered applications, infrastructure components, and dependencies.We'd love to hear from other Quality ...
On my Tag Key & Value Checks I have 3 items tag1tag2tag3 I also have a table called my_tags which contain correlated values. So I need a script that determines that the cloud resource has the vale of tag1 set, however if it is set I need to make sure...
Hi, Does anyone successfully configured service mapping in a Citrix NetScaler environment? if so please share the procedural document on sidenotes due to organizational security policy ssh port is not permitted in our environment..
Hi Team, I am facing below issues while dicovering firewall devices. 1. MID Server mid.server.xvvd_Mid_Server_Prod is not suitable because it does not have the required capability: Nmap.2. xx.xxx.xx.xx is not a reachable host (no response to target p...
Hi Team, We created a service account (SSH Private Key), for which some Linux devices are getting discovered using this account. But it is not getting utilized for rest of the Linux servers. Below are the discovery logs. What are the steps to reso...
Hello Team, I have a Top-Down Service Mapping requirement for an OpenText application hosted on AWS IaaS (Infrastructure as a Service). Based on my basic understanding, to get started we would need the application entry point and the required credent...
Hi all,I'm using Integration Hub ETL with a Multiple Input/Output Script transform to import software packages into cmdb_ci_spkg, and my goal is to keep only the record with the latest u_created_datetime when duplicate software names come in across m...
