Alternative to KVA for Ephemeral CIs Transfer to CMDB
Has anyone implemented a solution other than KVA to instantly transfer ephemeral CI from cloud (we're using AWS) to CMDB? I would appreciate it if you could share your experiences.
Forum Posts
Tag based Service Mapping for On Premise
Hello EXperts, Can any one please help in any step by step documentation for 'Tag Based Service Mapping' for On-Premise. We have for cloud understood how to implement that as there are many articles and videos . But specifically for On premise is it ...
I have the 400 error while integrating aws with servicenow.
I want to integrate aws with servicenow through service graph connector for aws.But,that shows 400 error while test the connection with the message "Authorization header cannot be empty (hashed with SHA-256 and encoded with Base64): '47DEQpj8HBSa+/TI...
in the Zurich Release has the Collect MSSQL Components Info deprecated??
in the Zurich Release has the Collect MSSQL Components Info deprecated?? I see that is disabled yet throws error on Discovery.How to eradicate that to enable a clean discovery?
Motadata event management integration with servicenow
Hi , I need to integrate Motadata with ServiceNow for Event Management. Could anyone guide me on how to set up this integration so that events from Motadata are converted into alerts and automatically create incidents in ServiceNow? Thank you for sup...
Service Mapping: Application Use AWS WorkPlace VDI and Then an ICON to Click
Hi Experts Hope all of you are doing well. My Use Case -- We have an application hosted in AWS public Cloud. User uses AWS Workplace Services to Login on a Desktop/VDI and then Launches the Application using an Icon. Application uses Active Director...
Need Some Demo Data for Certificate and Inventory management
Request if any one have Demo Data for Certificate and Inventory management. I am implementing a Green field project. I want to do testing on the developer instance.
Dot walking in a Client Script
I'm trying to populate a reference variable on a catalog item using an onLoad catalog client script but the data I want is in parent field of the field I am referencing and the standard dot walking isn't bringing back a result. On the User table is...
Discovery - Palo Alto firewall Credential Validation Issue SNMP V3
Hello everyone,I am currently troubleshooting a ServiceNow Discovery issue with Palo Alto firewalls using SNMPv3 credentials and would appreciate any guidance from others who have worked on something similar.One important limitation in my case is tha...
Resolved! Definiton which reflects the relationship types purpose.
Hello everybody - I've been given the task to define what relations between CI's means.Thefore I was wondering if anybody have formulated definitions, which reflects the relationship types purpose.For example:Depends On::Used ByRelationship typeDescr...
Network Juniper Firewall Discovery
Hello Experts, Need advice please we are using ITOM discovery for Network devices (Firewalls) based on SNMPv3 Issue: the device is discovered but it does not put the record in 'FIrewall' table instead we cna see SErviceNow has classified as IP ROUTE...
Resolved! Use cases to practice
HelloI m looking for use cases to practice : Busines rules - ui policies - ui actions - script include ... => I m not looking for scripting exercices ! I want a mini project or separates use cases for each topic to practice the functional side first ...
Asset not getting created for few CIs via Meraki Integration
Hi All,We are facing an issue with inconsistent asset creation for WAP CIs (cmdb_ci_wap_network) coming from Meraki integration via Service Graph Connector.Scenario• Total CIs: ~3890• Asset created: ~3601• Asset missing: ~289All CIs have:• model_id p...
Resolved! How to Restrict Emails Notifications for a Specific User Group (Yokahama)
We want to disable email notifications sent to a specific user group email that they no longer receive generic notifications on incidents, requests and changes.
Resolved! Classifier Windows has been disabled, stopping discovery
Hello All, I have a couple of questions: 1. When I run discovery on a Windows device, I am getting an error as "Classifier Windows has been disabled, stopping discovery" I have already checked all the Windows classifications and all of them are activ...
