Understanding Azure Change Processing (ACP) for Cloud Discovery Azure Change Processing (ACP) provides a near real-time method for updating the ServiceNow CMDB based on changes in the Azure environment and provides optimal performance when compared t...
We have Azure discoveries scheduled for the cloud resources and they are running as expected. We also have an Azure Account within Microsoft Azure Discovery > Credentials (Service Principals) that shows us the Azure Subscriptions only if we click on ...
I’m seeking guidance on defining Cloud Discovery for the following scenarios:I have two cases to consider — one involving multi-tenant IDs and the other a single-tenant ID.For example, in the single-tenant scenario, I have one Azure Tenant ID with 10...
Our system is currently running Discovery, SGCs, and other integrations to ingest CIs.We would like to look into Service Mapping and if it's worth adopting into our system.What can be done with Service Mapping? What can be done without Service Mappin...
I am sure that many of you as myself have attempted to install a MID server on your laptop and you got error message stating you cant do it with your OS.Here is how you can install MID server (tested with Zurich) on Win 11.1. Go to MID Server -> Down...
I need help configuring the Zendesk Spoke and setting up OAuth between ServiceNow and Zendesk using IntegrationHub.I’m facing issues with the OAuth setup and connection configuration. Any guidance on creating the OAuth app, configuring credentials, a...
As an IT Business Analyst in the healthcare arena, we are looking for guidance on anyone out there who has successfully implemented the ServiceNow Catalog Connector with a "unified view". For our organization, this means that a user can log in and vi...
We updated our ServiceNow Instances (Yokohama Release) with the latest "Discovery and Service Mapping Patterns" V1.29.0 and wonder why suddenly Queries, Reports, Dynamic CI Groups etc. relying on the CI Name part "PostgreSQL" no longer work.Failure i...
I am receiving false positive errors. Could not find any valid credentials to authenticate the target for type [Windows] errors on Ips with no host. The Shazzam probe is detecting an open WinRm port 5986 and returning the error on IPs with no host. ...
I am currently running a discovery; however, after reviewing the documentation, it appears that discovery for the Imperva WAF (Web Application Firewall) can only be performed in a generic way. The documentation states that it can only be done via RES...
As the Cloud Dimensions CMDB administrator, using the Duplicate CI Remediator wizard (De-duplication tasks), remediate the duplicate Windows Server CI found on the de-duplication task list to meet the following requirements: Solution: From the Window...
Hi Community, I am currently performing service mapping for an application that users access through Citrix by selecting an icon (e.g., Empower) rather than via a direct web URL. Before proceeding with the implementation, I want to understand followi...
we have used the service account for discovering the following VMware,mssql_instance,exchange_mailbox,F5 SSH everyday account gets locked out unable to figure out through discovery logs which server is causing the lockout.
Hi, I'm looking for a short video that present Event Managements at a hi level and how user interact with it in Service Operation Workspace. Thank you
Hi all, Hope you are doing well. I have started learning ITOM recently and came across hands on with Discovery and AWS instance. I tried making trial account but for verification, it sent autopay request of Rs.15000 to my account. It is mentioned tha...
