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Resolved! Load balancer services being set to absent

Hi,Since about a month ago we have an issue with some of the Load balancer services being set to Status=Absent. This happens to load balancer services (cmdb_ci_lb_service) that have not been discovered, which means to me that CI deletion strategy sho...

JAMF Connection Issue

I'm configuring Service Graph for JAMF , As part of the guided set up configure connection , I'm trying to test the connection . As i do that , I'm getting this error - Unable to make a connection to JAMF API call. Please check your credential config...

VA5 by Tera Contributor
  • 3136 Views
  • 4 replies
  • 0 helpfuls

Sizing discovery with ACC for laptops

Hi All,I am trying to understand how many MID servers are required to discover 20k laptops once per week. Including Installed Software.There is a really good article about sizing that doesn't mention duration or frequency.MID Server sizing for Agent ...

emildutsov by Tera Contributor
  • 631 Views
  • 1 replies
  • 0 helpfuls

Resolved! Discovery - Oracle CBD & PDBs

Hello -  We are having an issue that we are working through with support but I wanted to ask if anyone has run into the same issue as us and if you were able to find a workaround.  We are trying to discover Oracle CDBs and PDBs and have found that we...

Tim80 by Tera Expert
  • 6388 Views
  • 15 replies
  • 5 helpfuls

Discovery error for cmdb_ci_db_mssql_instance credenditals

Hello folks, We have an issue where the discovery models are showing a mismatched discovered version. Additionally, the discovery is failing with the following error: "Please check cmdb_ci_db_mssql_instance credenditals and run discovery again!". Ple...

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