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CSC Azure DevOps pipeline not working

I hope someone can help.   The Cloud Services Catalog (CSC) will not run an Azure DevOps pipeline.   CSC starts the process after the REQ and RITM are approved, but then everything stops.  See the attached screen shot.   The pipeline can be triggered...

Solarwinds Service Graph connector URI error

Hello Experts, Need your urgent help here what am i missing. We are integrating ServiceNow with Solarwinds using Service Graph connector .1.   Firewall port TCP on 17774 is allowed2. Permissions on SWIS API given by Solarwinds team.3. MidServer is up...

Nisha30 by Kilo Sage
  • 980 Views
  • 7 replies
  • 3 helpfuls

Resolved! API Key format for Azure DevOps discovery

I am unable to get the Config Management Discovery to work in the Cloud Admin Portal for the Azure DevOps config provider.   It fails every time.  The API Key format may be the problem, but the instructions here are vague:  https://www.servicenow.com...

GtrPlyr80 by Giga Contributor
  • 693 Views
  • 2 replies
  • 1 helpfuls

Healtlog Analytics limit to 10 Data Points

As per our understanding, the number of data inputs per MID Server is limited to 10. However, we would like to clarify how this limitation translates in terms of actual server coverage.Specifically, if we are using data inputs such as Winlogbeat or F...

Chaitanya46 by Tera Contributor
  • 471 Views
  • 3 replies
  • 1 helpfuls

Resolved! Linux discovery and SSH Public / Private Keys

Hi, I am currently setting up the Linux Discovery, and we have opted to use the SSH Private Key, and I have received the pair, (both private and public key), I understand that I will add the private key in the SSH private Key within the credentials i...

lmundere by Kilo Sage
  • 8005 Views
  • 8 replies
  • 4 helpfuls

Why is ENTITY-MIB disabled by default

Is there a reason why ootb the ENTITY-MIB is disabled by default? Is there any negative impact when activating that MIB? Maybe @doug_schulze can shed some light on those questions

gk13 by Tera Expert
  • 542 Views
  • 3 replies
  • 1 helpfuls

Resolved! micro certification for HRSD & ITSM

Hello,Does any body know if a micro certification for HRSD exists ? the same for ITSM ? because I heard about them but i made a search in nowlearning and I didn't find anything Thanks,#servicenow

OAuth 2.0 Grant Types in ServiceNow: A Simple Guide

What is OAuth 2.0?OAuth 2.0 is an authorization framework that allows one application to securely access another application’s resources without sharing user credentials.Instead of exposing usernames and passwords, OAuth 2.0 uses tokens to grant limi...

sairamkoruk by Tera Contributor
  • 2647 Views
  • 1 replies
  • 4 helpfuls

Resolved! ACC on Servers for SAM use-case

Hello Community, Would like to ask if there is any benefit installing ACC Agent on our Servers (Win and Linux).  We already have ServiceNow agentless Discovery for all Servers.  We will be implementing Software Asset Management (SAM Pro) module. ACC ...

Mantautas by Tera Contributor
  • 2125 Views
  • 4 replies
  • 4 helpfuls

Duplicate ci relationship is created each time discovery is run

Duplicate CI relationship is being created whenever discovery is run. For example when we run a discovery for a server, a Runs on::Runs relationship with db instance is created. When discovery is run again, another runs on relationship is being creat...

arunkaushik by Tera Contributor
  • 2363 Views
  • 6 replies
  • 1 helpfuls