Discovery error-No results returned from probe
Hello all, Can someone please help me to understand this error?
Forum Posts
Service Graph Meraki - Stuck Imports - Temporary Workaround (Non-Official)
Hey Community! I'd like to share an issue we recently encountered with the Service Graph Connector for Meraki (x_caci_sg_meraki) and provide a temporary workaround that helped us restore functionality.Since this integration is delivered through a thi...
Slow event rule warning
Since Zurich release, we have been getting self-health monitoring alerts for 'Slow event rule warning'. How do you adjust the threshold and severity of these? The alert isn't listed in the Self-health Monitoring rules. I can't find any documentatio...
Discovery of certificates only
Hello!I am setting up some addtitional Discovery for certificates. We have some servers where we want to Discover Certificates only.I use Discovery behavior; and set that up with a Functionality defintion "tls_ssl_certs" (Discovery Port Probe) and I ...
Task 09: Remediate Duplicates
As the Cloud Dimensions CMDB administrator, using the Duplicate CI Remediator wizard (De-duplication tasks), remediate the duplicate Windows Server CI found on the de-duplication task list to meet the following requirements: Solution: From the Window...
Resolved! Anyone else having issues upgrading MID this week with install.service-now.com instabilities?
I seem to be coming across issues patching/upgrading MID server instances this morning with pre-checks failing due to install.service-now.com instance unavailable. Anyone else having this issue and reported a case to Hi/NowSupport?
WinRM discovery for windows server is throwing error and the credential gets timed out.
Dear All, We are trying to configure and discover Windows server using WinRM over WMI.The below parameters are enabled on the Mid Server :-mid.windows.management_protocol - WinRMmid.powershell_api.winrm.use_ssl - truemid.powershell_api.winrm.remote_h...
Discovery Brocade G720 fabrics
Hello,We are trying to discover Brocade G720 fabrics using SNMPv3. Unfortunately, we haven’t had any success. We are also unable to retrieve information via SNMP using SNMPWALK. It does not appear to be a username or password issue, because we receiv...
How to use top down service mapping through SaaS waf/LB
Hii have started service mapping, and I get errors on the entry point, and after talking to my architecture team, it seems I have a SaaS waf and LB before I get to the applications. I tried to skip them, but the IIS server, only accepts the outside d...
RabbitMQ discovery pattern bugs
Has anyone used the out-of-box RabbitMQ discovery patterns? I'm no Rabbit expert, but the patterns appear to have multiple faults in both logic and commands. I've fixed many issues, but not knowing how a Rabbit cluster should look in ServiceNow makes...
How to bring Azure DevOps Pipeline in ServiceNow
Hello Everyone, How do we bring Azure DevOps Pipelines in ServiceNow. We are not using 'Cloud Service Catalog' for now. Is something we need to manually import in Pipelines ? or any other method ? Thanks
Server install status change
There are currently 768 servers where the CMDB status is marked as both Retired and Installed. As part of the monitoring policy cleanup, we need to retain only the servers with Installed status and remove the Retired entries from the policies. Could ...
Opsgenie connector support CI mapping on incident?
Hi , We have opsgenie configured to generate incidents.Support team is manually updating the configuration item on incident.Does the connector support auto mappings of related CI.Anyone aware ? Note:Event management is not installed.
Discovery- How to separate Workstation and Server schedules
We have implemented ServiceNow Discovery and configured schedules to perform scan. We need to run only Workstation scan during the day. If we add the behavior as WMI then it scans both Workstation and Servers.We won't be able segregate the IP ranges ...
How to Identify MID Server for SNMP Events and CaptureMID Name in em_event Table
We have implemented an AWS Load Balancer in front of two MID Servers. When the load balancer receives SNMP traps, it forwards each trap to one of the MID Servers, which then processes the trap and inserts the corresponding event into the em_event tab...