Anyone able to fetch 'Assigned to' attribute using ACC-V

pratik0306
Tera Guru

Hi All,

 

Anyone able to fetch 'Assigned to' attribute using ACC-V approach? I see that this feature has been made available and it requres system property to be enabled plus local admin access for the user on the system where agent is deployed.

 

Would like to know if anyone has done it successfully.

1 ACCEPTED SOLUTION

Hi @MDAQUIBK ,

 

You need to enable the system property which James mentioned here in thread and also the agent should be running under System user istself and not as a service account. So if you are deploying the agent from third party then make sure u pass the option for LOCALUSERNAME=System so that post install it doesnt run under any other user

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10 REPLIES 10

NeenaPatel
Tera Contributor

Hi @James Hammond / @pratik0306 

 

I am having the same issue. I have followed the steps in the article Populating Assigned To attribute in Computer CI for ACC-V.

 

We have also edited the IRE Rule to capture Assigned To for ACC-V.

 

I have also run Test Check as per below, but we don't see Assigned To coming through the CMDB Multisource.

 

Need help as this is the last step before we can say ACC-V is a success.

 

I have provided some screenshots if it helps 

 

Thanks

Neena