Service mapping prerequisites

venkatrajesh
Tera Expert

Service mapping prerequisites  to implement in service now 

2 REPLIES 2

Rahul Priyadars
Giga Sage
Giga Sage

See if these URL Helps you. On high level these are the steps- 

https://www.servicenow.com/community/itom-blog/service-mapping-demystified/ba-p/2332625

https://www.servicenow.com/community/itom-blog/service-mapping-basics/ba-p/2332670

Provision a Sever/VM

Install and Configure  Mid Server

Open Port between Mid Server and Discovery Resources

Configure Credentials

Identify Application for Service Mapping

Run Service Mapping Using Entry Point of Application

Regards

RP

 

Hi Rahul,

Have you any experience with Service Mapping Windows hosted services that uses JEA credentialing for discovery?