ATM devices discovery
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‎01-03-2022 08:00 AM
Hi,
Can someone please suggest how to discover ATM devices using ServiceNow discovery?
Is there any OOB discovery patterns for ATM devices in Rome version?
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‎01-03-2022 08:21 AM
Please check the following detailed thread
Please like or comment if this post helps you.
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‎11-10-2022 08:19 AM
I tried to look at this thread, but, it says that it is archived. Is there anyway to bring this back?
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‎01-03-2022 08:25 AM
When you say "ATM Devices", do you mean the bank machines that take a card and pin and hand out cash?
If so, many of them run on Windows under the hood. If yours do, then the patterns should exist for them, but the challenges you will have will be access related, not pattern related. You need admin credentials, network access to WinRM or WMI, etc.
Windows probes and permissions | ServiceNow Docs
Windows credentials | ServiceNow Docs
If they're running on another underlying OS, then you'd need to take a look at discovering that OS. If they're running a proprietary OS, then changes are they're not going to be supported by an OOB pattern.
If we're talking about a different type of device altogether, then please elaborate.
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‎01-03-2022 08:13 PM
For Any device discovery there - Device support which Protocol for discovery.
Then comes the Device OS flavors ? if you have answer for above then technically it can be discovered.
Regards
RP
