Attachment Archiving
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‎07-10-2013 02:22 PM
I am missing something when it comes to the Archiving Plug-in module. It does not look like it will archive attachments along with the incidents. I cannot archive incidents without the evidence that could be contained within the attachments. I can get the sys_attachment information that contains the name and size of the attached document but, no document. sys_attachment_doc is not even listed as available to archive.
Can anyone point me in the correct direction. Thanks.
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Orchestration (ITOM)
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Service Mapping
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‎09-23-2013 10:48 AM
schotthal
I think this is rev 1.0 of archiving. I still do not understand why only the meta data is archived and not the physical attachment chunks. If the purpose to archive is to streamline production tables, why not one of the largest tables? Still scratching my head.
JPRO