Hello Guys, We are currently implementing discovery over our BIG IP f5 nodes and I noticed that the relationship between cmdb_ci_lb_service and cmdb_ci_lb_pool isn't created by default. This way I can't relate a pool IP adress (which is stored in t...
Please help with Discovery Pattern logic. We are pulling data from Nutanix (via API link), and I get a JSON, I do see that when I click the "Run Operation" button on the Pattern step, the JSON is coming nicely with 15 records, I can see that clearly....
Hello @everyone,I’m working on change request approvals and need to set up functionality that allows a user to add an approver by clicking the Edit button on the Approval related list under the Change Request record.So far, I’ve checked the Edit butt...
I am getting Kafka error while setting up cloud cost management for aws , and these are the kafka streams which shall be true i think .So how to resolve this issue?
CIS-Discovery Certification: My Preparation Journey and Complete Exam Guide I took my Certified Implementation Specialist – Discovery (CIS-Discovery) exam on 28th June 2026, and now that I've officially earned the certification, I wanted to share my...
Hi everyone, I wanted to share a POC we recently built for a client around ServiceNow and Ansible automation.The goal was to keep governance, approvals, traceability, and ITSM controls in ServiceNow, while reusing existing Ansible playbooks as the ex...
Hi Friends, We have created one machinery user for the VOPS application Integration, through REST API. That created user was unable to access "em_impact_maint_ci" table.We have already added all the below mentioned roles to the integration machinery ...
Hi Everyone, We have a requirement to extend the Event CI Binding to look for CIs in principal classes, for a single event rule.If I change the default CI Binding to apply on Configuration Item (cmdb_ci), is there any way to add a filter to the bindi...
Hello, We are trying to discover the F5 GTM device via ServiceNow Discovery. Unfortunately, both SNMP and REST patterns are targeting only F5 LTM devices. Does anyone have a clear solution for populating all the info from F5 GTM into the CMDB? We ar...
Hello Everyone,When running discovery for ip switch class, "serial number" is not populating & it is blank.I checked the pattern logs and debugged the step "insert the serial number to cmdb_ci_ip_address" & serial number is not populating only manufa...
Hi, I am looking for the use cases which explains how the below Personas use Service Mapping in their daily work for efficiency. Change Owners / Change ManagersThanksMoin
If ci populated in cmdb ,it ill show the discovery_source right ex:servicenow,sccmhow that valueis showing whether its servicenow,manual entry,sccm i want to know what exactly happens in background
Hi Team,I am facing an issue with ServiceNow Discovery (SNMP Classify) for network printer devices.Scenario:Device is discovered via SNMPClass is correctly identified as PrinterDNS name is coming correctly:AMI-PLA-CP01.teachersfcu.orgHowever, CI Name...
Hi Community, We have go live with Network Discovery on Previous Month in our Horizontal Discovery. But we are Seeing that Although there are around 13k active and deployed Windows Servers are there but we have seeing that only few Hundred Windows Se...
Hello Experts, Bulk update from List View -is not happening. Trying to INACTIVE all 1000 records. There is no ACL on List_edit for sa_pattern table? Issue- Its difficult to open each of the 1000 records and update. Thanks
