Has anyone successfylly discovered a Dell Unity - 480F Storage Device. Have created the Basic Auth credentials. But it is not being discovered. Raised a support ticket and support says that Dell Unity is not supported out of the Box patterns. Was ...
Hi, I found a couple of articles related Exadata Discovery including a good document with all the steps someone else used to discover all the Exadata components (link below).https://www.servicenow.com/community/itom-forum/here-s-how-you-can-discover-...
Can the length of Discovery Schedule "Name" field be increased? The default is 100 characters, but we are needing to exceed that in some cases to conform to naming convention used by Network team in their IPAM tool, and wanted to check to see if anyo...
Hi, So, I am using this catalog client scriptfunction onChange(control, oldValue, newValue, isLoading) { if (isLoading || !newValue) return; var ga = new GlideAjax('AccountSTOChecker'); ga.addParam('sysparm_name', 'checkStoreOrder'); ga.a...
Hi @allI have enabled the create task for staleness metric and ran the correctness health job but still tasks are not getting created for staleness what could be the possible issue? how much time will take to create the tasks for all Stale CIs? ...
Hello, I created an UI action, it is visible and working in native UI but in workspace it is visible and even creating a new record(as per the functionality) but it is not landing to the proper new record correctly.What should I give in the script to...
Hi Team,Could you please help me identify which fields in the alm_asset table are populated from Discovery Source?We have already identified the data coming from Oracle (for reference, I have attached the screenshot). However, we are unable to determ...
Every time I try to validate this task "Create iTunes Discovery Pattern (Part 2)"I get this error message "Did you check the steps in the identification section are configured and tested correctly"I'm pretty certain I've done the steps properly Pleas...
I followed the steps listed in the task to perform Quick Discovery, but the task did not complete.Please tell me the cause.iTunes does not appear in the ECC queue. https://learning.servicenow.com/lxp/ja/pages/learning-course?id=learning_course&course...
We have a requirement where we need to filter out certain Alerts from impacting the Service Instance. Is there a way to achieve this out of the box? We're using Dynamic Mapping with Calculated Application Services.
Anyone have ideas on how to resolve this error with Azure Cloud Discovery? Here are the logs for Step 5 of the 'Azure Service account' pattern.We're on Yokohama Patch 1, Discovery Patterns plugin is at the latest version. "name" : "5 Get Azure Subscr...
Understanding what’s running in your IT environment is like piecing together a giant, ever-changing puzzle. Service mapping takes all the chaos—servers, databases, applications, and more—and turns it into a clear, accurate map of how everything conne...
HI Community, In CMDB Health Dashboard, under compliance it is showing as like this "No data availableJob Completed, however there were no CIs available to evaluate" what does it means? where i need to check this and for other 2 completeness and corr...
Hi, In a ServiceNow Discovery Pattern, I’m using Run Operation to retrieve a JSON response and then Parse JSON to create a Table Variable, where table columns are populated by selecting values from the JSON response.When I create the table variable,...
Hello ServiceNow Community, I am trying to automate the approvals for distribution list catalog items (DL creation, DL updation, DL removal) in Microsoft Exchange Online. The approvals must go to the Distribution List owners , and this ownership data...
