Hi AllWe have few ESX servers which are marked as Retired manually by the corresponding team after decommissioning them. But when Vcenter discovery happens, MID servers are marking those devices Install Devices status back tp Installed. Is this an ex...
Hi Experts, Does anyone have the pattern to discover aruba wap devices or any guidance will also help on how to write a pattern. Thanks.
MID Server mid.server.ServiceNow00001 is not a suitable MID because it does not have the following capabilities [{Capability: Nmap, value: null}]
Hi everyone,I’m working on AIOps alert grouping using Tag-Based Clustering and running into something I’m not fully clear on.In my setup, clustering is enabled with a 30-minute timeframe, and I’m grouping alerts based on Type (Database / TradingSyste...
Hi All,Can some one help me why "Operatonal" field value not successfully ppulating when I did transform map.Excelsheet has Operating system = Hyper-V, Operational = WindowsOperational field successfully not updated.
Hi, I am working on an extensive Discovery project and one of my customers has queried why there is nothing in the cmdb_ci_appl_dot_net class. I was quickly able to ascertain that this is because there is no process classifier to launch the horizonta...
Model ID of the network device not populating correctly for the cisco catalyst devices . When I checked the xml of the device it was showing actual model id existing in 1001 instance from the entPhysicalTable but discovery is pulling from the first i...
Hi Everyone,While building servicemaps for application running with Tomcat and WebLogic component,s frequently encountering the error "The system failed to create an inclusion connection from the CI (type: cmdb_ci_app_server_tomcat). There is a conta...
Can I add a new tool tip to the business criticality and business service classes in show dependency views.Here tool tip should be the Parent of the Business Service.
Hi, When I'm trying to move the connectors that I created in Development instance, the connector instance is not getting captured in update set and While I'm trying to move that as xml I'm getting the url same as development.Please help me with this ...
Here is the case: 2 CIs belong in the same Class (cmdb_ci_win_server)Same NameSame Serial Number and TypesSame MAC AddressSame IP Identification Rules checked.Glide properties checked.Inclusion rules (both Health and IRE) checked. IRE creates tasks ...
I need to populate two CI classes in the CMDB using data provided via an Excel spreadsheet. The client will supply values for the following attributes:1. VMware vCenter Server Object (cmdb_ci_vcenter_server_obj)NameIP AddressSerial NumberOS VersionIn...
I am planning to schedule the CIS DF exam with PearsonVUE.My name on my Aadhaar card is Baktavar Baba. While registering for the exam, should I enter First Name as Baba and Last Name as Baktavar?Earlier, my Webassessor profile had First Name: Baba an...
Hi We found that all the CIs discovered by Dicscovery Source: ACC-Visibility is not populating OS Build Version.Does anyone have an idea about it like why? and how can we fix it? Thanks Deepanshu Grover
Hi all, I am getting inconsistent Software Installation results across multiple ITOM Discovery environments (including PDIs and Permanent Dev Instances). While Discovery completes without errors, the Software Installations tab shows incomplete data f...