We’re trying to map a Citrix-published, in-house application using Service Mapping, but it’s not completing successfully.Setup:• Entry point type: XenApp or Presentation Server Endpoint• Filled in the Citrix StoreFront host, port, icon path, and logo...
Hi All,I have a question regarding credentials-less discovery in AWS using ServiceNow.Let’s assume the following AWS setup:1 Management Account5 Member AccountsHere’s what has been configured so far:First Member Account:Created a new IAM role: SN_MID...
Recently requested the "Discovery" plugin to be activated on my personal development instance: dev431599 but failing continuously.
Hello Everyone, Recently we have created a reconciliation rule on Windows Server table and we keep first priority is ServiceNow and second priority is SG-SCCM ad third priority is SG-Intune and we have selected apply to all attributes. the issue is S...
Hi Community,I am working on integrating ServiceNow with AWS and would like to understand the recommended approach for AWS Organizations and cross AssumeRole setup.I have some questions regarding the difference and implementation of the following app...
Hello Experts, Can anyone tell what needs to be filled up here in parameters.We are doing Sectigo certificate discovery and when i add this pattern in Discovery Schedule, Serverless Pattern Execution- these comes up not sure if they have to be empty...
I'm new to this system, so please bear with me for this simple question. I'm trying to figure out if I can DELETE/Modify/Edit "work notes" that I attach to a Ticket.I've looked through the Wiki and online documentation and cannot find any way mention...
Our system is currently running Discovery, SGCs, and other integrations to ingest CIs.We would like to look into Service Mapping and if it's worth adopting into our system.What can be done with Service Mapping? What can be done without Service Mappin...
Discovering a Service Map with multiple Docker Engines. The Engines discover and map fine but we need to get the Containers that the engine is associated with . The Containers are found fine and put in the cmdb fine. Has anyone been sucsessf...
Hi team, We have been discovering Azure resources and their tags which were in PascaleCase.Now, due to a change at Azure, all tag keys are updated to lowercase.Example:If key:value was earlier ApplicationName:ServiceNow, it would now be changed to ap...
Hi All,We need to discover the Wireless Access Points (WAPs) connected to the Cisco C9800 Wireless LAN Controller (WLC).The WLC IP address has been successfully discovered as a Network Switch. However, while validating the discovery patterns, the Net...
We are just starting out with application service mapping and have a few questions. We have a F5 load balancer pool as our entry point. When the service mapping discovery runs, we get an SSH error, which can most of the time be ignored.We have SNMP ...
I've been through the JEA Discovery setup enough times now that I figured it was worth writing up properly. The official docs cover the basics, but there are a handful of gotchas that aren't obvious until something breaks late at night. This guide co...
Hello Experts, From the F5 LoadBalancer Certificate documentation can anyone assist what exact credential we need to setup in ServiceNow.We have dedicated Account - 1. Do we need to create SSH credential in ServiceNow?2. DO we need to create SNMP cre...
I understand how to configure the cloud account and run a discovery schedule. My question is about what to do after the discovery completes.Once the AWS resources are discovered:How do I validate that the discovered data is correct?Which CMDB tables ...
