Authentication error with Intune

denismukham
Tera Contributor

Hi

I'm new to ServiceNow, trying to connect it with Intune to enable remote help.

I've created app on the ServiceNow and set the ServiceNow connector in Intune.

During authentication I'm getting login screen and app request window, but then getting error "This site can't be reached"

Any help appreciated

4 REPLIES 4

Randheer Singh
ServiceNow Employee
ServiceNow Employee

Please check the redirect URL configured for your client app. Is that URL reachable?

denismukham
Tera Contributor

Could be the issue with redirect URL, I'm using https://intune.microsoft.com/TokenAuthorize/ExtensionName/Microsoft_Intune_DeviceSettings

As I understand this redirect URL should be also setup in Azure App?

How to get valid redirect URL?

Pratiksha
Mega Sage
Mega Sage

Try setting it up on postman once. 

g k1
Tera Guru

Hi Everyone 
i wanted to know whether we can do this configuration?

gk1_0-1741256763816.png

i want to see all the incidents related to a device but not as a user 
like there we can use filter for devices but that also shows for a user's device
I want to see all incidents of a device
Any help on this?