Auto Reject an approval after 14 days
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05-20-2014 05:00 AM
Hi All,
I have been trying to find a easy way to make it so any approvals older than 14 days will auto reject and then fire off a notification on why its being rejected. Has anyone else had any luck with this? I have tried approval rules based on create time etc and they don't seem to mark as rejected. Does this need to be a business rule instead? If so does anyone have one they could provide?
Thanks!
Steve
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Service Mapping

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03-23-2017 03:07 AM
Hi guys,
I want a variation on this.
I want to specify the action to take based on:
1) source table
ok so for that I can probably just add approval.addQuery ('source_table' , 'kb_knowledge) or change request or whatever
2) in case of change requests -> the category of the change to which the approval is related.
e.g. if Category is permissions, we want auto-reject after 1 week
but if Category is "IT Change" or something, we want auto-approve after 1 week
Suggestions?
Gwen