Extend Windows OS - Servers Pattern
Hi Team,I am not able to validate the last task for discovery simulator, 9th module part 3.Any help is really appreciated.
Forum Posts
Resolved! Cloud Service Account reference on Logical Datacenter?
I'm exploring the Tag Governance Dashboard in our ITOM Visibility enabled instance and I noticed in the drill down results of the dashboard, each resource has a reference to a Cloud Service Account. This is great, but I want to know how the linkage i...
Resolved! How long does a closed alert exist in the em_alert table?
I would like to know how long a closed alert exists in the em_alert table before it is removed (I think 12 months, but I am not sure), how it is removed (business rule, scheduled job?) and if it is possible to change the time it takes before an alert...
Resolved! Discovery is updating details for the CIs front and back while discovering IP address
Discovery is updating details for the CIs front and back while discovering IP address. We have unchecked DNS or NetBIOS is trusted host name source property but still having the issue.What can we do to resolve this issue. Attached is a screenshot of ...
while creating patterns for connection section, When i click run command button doesn't respond
In Service mapping, while creating patterns for connection section, When i click run command button its not responding and output doesn't generate. But it was working earlier and i built the connection in the service map. Below it was working earli...
Discovering Nexus Dashboard switches
Hello everyone, Does anyone have any insight or documentation to discover different types of Nexus Dashboard switches?It appears that they don't support SNMP (per our network support person).Nexus Dashboard (ND) has 3 features. Insights (NDi) Orchest...
Discovering VPN Connections
Looking on how can we discover VPN Connections within devices
Trouble with Correctness/stale CIs
I am working on cleaning up CI correctness and have run into an issue. On the CMDB Health Dashboard, the Correctness widget says, "One or more jobs failed". Clicking the "i" icon, I see "Staleness evaluation status" is "max_failures". When I select t...
I need to create the SOP for Tag Governance policies
I need to create the SOP for Tag Governance policies I want to create and enforce tag policies for database instances and servers to ensure correct tagging for populating application services. Proper tags will help in better management and mapping of...
Azure: Kubernetes cluster name in SN not match with actual name in Azure
HI folks, Hope you can assist me on this query. We have Azure and Kubernetes discovery running. We discovery aks clusters as expected however the cluster names got populated slightly different from the actual name in Azure for example: name in Azure...
Exception occurred while executing operation Kubernetes Get Call.
Olá, estou com um problema e preciso de ajuda: Exception occurred while executing operation Kubernetes Get Call. Custom operation Failed to run script due to the following error: JAVASCRIPT_CODE_FAILURE: com.snc.sw.exception.CommandFailureException: ...
Payload processing fails for discovery of windows CI
While trying to run horizontal discovery of a windows CI, as checked in logs, discovery is getting failed at stage "Check For Output Payload Errors" As per the error message operation is getting aborted due to Business Rule. However same business rul...
SQL DB discovery Issue
W are facing issue with Host level SQL DB discovery Issue , and the pattern error shows "Root\Microsoft\SqlServer\ComputerManagement14 and query: SELECT PropertyStrVal,PropertyNumVal,PropertyName,InstanceName FROM ServerNetworkProtocolProperty WHERE ...
Best practice for updating/inserting a new key/value pair in the additional_info field in em_alert
Hi All... long time reader, first time poster. I need some guidance in regards to the best approach/practice for updating the value of an existing key/value pair in the Additional Info field of an Alert (em_alert) record and inserting a new key/value...
Correlate Events or alerts based on their metric name
Hi, In order to reduce noise, I would like to do the following if possible. Event 1 comes in with a Metric name of: Issue with Disk spaceEvent 2 comes in with a Metric name of: Low MemoryEvent 3 comes in with a Metric name of: Issue with Disk spaceEv...