I'm curious if anyone has a good strategy on reporting how actionable their alerts are. Most of our alerts are from monitoring sources that send clearing events when the alerting conditions resolve so the alerts and incidents are automatically closed...
Hi All, we have ran discovery on windows server, it was discovered many relationships and we can see all relationships in CI relationship table, However few mapped relationship CI's from different classes such as file system, NAS file system, memory ...
After setting up a New Relic webhook and ingesting New Relic issues into Event Management, I'm unable to create alerts due to the error message: "Severity: Invalid value". Despite configuring the Event Field Mapping, the error persists. I've followed...
I currently have a Mid server running on a host with two network interfaces, each network serving a different purpose. One is used for administration and the other for ServiceNow Discovery. I have a few questions related to this setup:Is there any of...
How we can get Top consol user and last logged in user from JAMF integration into ServiceNow. Please let me know what configuration changes required.
Can Servicenow discovery collect all these info from target host devices: - CPU Usage - Memory Usage - Disk Usage - Network Statistics - Event Logs - Running ProcessesAnd SQL Server Metrics: - SQL Server Instance Av...
Need a client script to fetch date which is exactly one year from today in dd-MM-yyyy format In sam_sw_product_lifecycle, lookup for records with below conditions:Lifecycle Phase (lifecycle_phase) is End of LifeProduct (norm_product) is not emptyPhas...
Hello,I have installed ACCV agent on my personal laptop getting below error after click "Collect Host data" buttonACC-2503 - Fatal error
Hi All, We wanted to migrate from legacy probe based discovery to pattern based discovery(only for windows server migration).Could you please let us know Impact and also what are the changes we can observe after post migration? Regards,Pavan # Discov...
Hi, We have our customers creating the assets from Desktop and want to have the possibility to scan and populate the serial number. Wondering if it is possible to enable the Bar code scanning on the desktop with the scanner attached to it? Does, add...
Hi,I have created a system property with the name certificate.manag.group, and the value of this property contains a group name, App Engine Admins.I have also created a flow, and in that flow, I added an action called Ask for Approval. What I am tryi...
I'd like to get the communities thoughts on challenges I am facing aligning Discovery of CIs created by Asset Management. I am quite experienced with Discovery, having worked with it for a few years. But I am new to Asset Management. My challenge is ...
Hi,Is there a way to disable Database discovery ( ex: sql server , Oracle , Cassnadra, Couchbase) from horizontal discovery so that when i run discovery then it wont create database application related CIs ex (Instance, database,bcket..). However i a...
If you know how to achieve this, please let me know.I am developing for an OTB workspace. In the Certificate Workspace, unique certificate table records can be viewed.I have added an M2M (many-to-many) table to the related list of this table. However...
Hi everyone, the discovery on GCP and AWS brings with it a lot of "Hardware Type" elements. I read these two article about the migration from the Hardware Type to the Cloud Hardware Type,Enable the Cloud Hardware Type class extensionMigrating to a Ne...
