AWS Cloud Discovery : VM instances are not getting discovered

upasmita
Tera Contributor

We are facing issue in Cloud Discovery for AWS with ServiceNow.

1. Created AWS Master accounts and credentials with secret key provided by AWS team 

2. Created Service accounts  and did discover datacenter and all the datacenter and sub accounts are getting populated in Servicenow

3. Created Discovery schedule with cloud Resource type and ran the discovery, Discovery are completed with AWS datacenters and cloud service account but VMs are not discovered.

We have checked discovery log and ecc queue but it is not throwing any such errors.

Mid server is installed in one of the availability zone of the parent data center in AWS

6 REPLIES 6

@Shiksha1 

Can you tell me steps which you performed?

Shiksha1
Tera Contributor

I just did migrate CAPi to pattern. Hence pattern "Amazon AWS - Virtual Server (LP)" getting triggered.