AWS cloudwatch event integration with ServiceNow

Roopam1
Tera Contributor

There's a requirement to integrate AWS events with ServiceNow for event management. I have used below link to configure the topic in AWS. 

 

link: https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/event-manageme...

 

Also all required roles and user is created in ServiceNow as mentioned in the link. Password does not contain any special character. After creating topic in AWS console it says as pending confirmation. But ServiceNow has not receive any confirmation mail hence unable to receive any alarms from AWS.

 

Appreciate help on this if anyone has successfully achieved the requirement

 

7 REPLIES 7

There is a fix for this issue in:

 

Event Management Connectors

App id: sn_em_connector

Version: 2.12.3

 

hanwar2
Kilo Sage

HI @Roopam1 

 

were you able to complete this, if yes, please share the details with me.

RoopamKumar
Tera Contributor

I'm still facing the issue even after following the above steps. If anyone has find any solution to the problem please share it across.