Hello All,We are doing having issue for port level discovery, where SNOW should discover all the devices which are open in particular port which should be given some where.Is there any way to achieve to this?********Urgent**********Regards,AJ
Hello,I am facing an issue with the transform map while loading data. The source field(contains a string name) is mapped to the target field(reference) and coalesce is set on this field map. Though an exact match is found the records are inserted ins...
Hi, we have servicenow discovery running for the softwares and see in the Software Installation table, there are few hundred records that do not have "Installed On" field value.means, it is finding softwares but not telling us which assets it is inst...
We have a situation where we need to visually inspect a IT asset on a regular recurring schedule. We have about 700 assets that need to be inspected for tampering. I would like to use SN for this as it will help us keep these assets updated and p...
In ServiceWatch we had the ability to create custom entry points but I cannot seem to see where you do that in Geneva? Has anyone been able to find this (I'm assuming it's a hidden table)? Also is there good documentation for which entry points corre...
Hello Experts,I am facing an issue where the general software installations are not captured in the Windows server I am scanning.To be more specific: I am not seeing any softwares listed as in the below image.Here, I am referring to the Windows serve...
I'm having an issue with the Change Request state getting set to 'Closed Completely' after the a task is done in the workflow. There is a Create Task - Implement activity in the workflow and when that task is complete, there is a Wait for condition -...
Hi,We are using ServiceNow Geneva release.We are implementing ServiceNow discovery and we do not have IP range or IP network.What we have is individual IP addresses and the count of them is upto 2500.I was looking for way as to how can I upload these...
Does anyone know if it is possible to run a metric definition against a sys_field? We are trying to run a metric against the "updated by" field (sys_updated_by) at a task or incident level.
Created a new probe/sensor (available here) to fill the afternoon that pulls back the local administrators configured on a host. You will need to create a new table and in that table a reference field back to computer. As you can see in the senso...
We have enabled the slush bucket field type so that we can present 7 slush buckets to the itil user for a specific catalog service. These will be displayed in a new custom section in the catalog task. This seems to have better performance than using ...
We have a LDAP integration set up and it works fine. However, there are a lot of generic accounts set in AD and these are being pulled into service now as well. What is the best way to filter this from coming in?
How does discovery find the asset tag on a Windows computer? Is there anything special that I need to add over out-of-box functionality? Where is the Probe, Sensor, or other code that gets this data from the computer and populates the CMDB (so I ...
Hi,I am working on creating new application. I am building a form and need to add around 100 fields to the form. I know the way to create and add fields to form. But I am looking for a easy way to create more than 100 fields in the form. Is there is ...
Hello Community, I have a powershell script that is supposed to remove a specified user from a specified group. The problem that I keep running into is that the workflow activity fails with a the message below... It's telling me that the spec...
