ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Increase CPU/RAM or add MID servers

Generally, and based on your experience, to increase the speed of discovery scans, do you get more bang-for-the-buck from increasing the CPU/RAM of existing MID servers or by adding additional MID servers?For this scenario, let's say the current MID ...

rgu by Tera Contributor
  • 1134 Views
  • 1 replies
  • 0 helpfuls

Increase Max Range Size

Has anyone tested using values larger than 100,000 (the default with Geneva) for glide.discovery.max_range_size (the maximum number of IP addresses per discovery schedule)? If so, what were the results/ramifications? Were performance issues experienc...

rgu by Tera Contributor
  • 2704 Views
  • 2 replies
  • 2 helpfuls

Resolved! Dictionary Override for short description

I have an extended table from task, I want to change the name of short description to something else just on this one form.   I learned the hard way by clicking into the field and changing the label that this overrides all the fields that are extende...

7-18-2014 4-02-16 PM.png
sbolton by Mega Expert
  • 7585 Views
  • 14 replies
  • 6 helpfuls

Enable "History > List" Globally

Can the" History > List" view be turned on globally for all users and not just for administrators? If yes, where would I be able to find documentation on how to do this?

azeem11 by Kilo Explorer
  • 2775 Views
  • 2 replies
  • 3 helpfuls

Failed to Recognize application error in service mapping

Hi,We have created business service mapping using end point URL. When we look into view map, we can see error 'Failed to recognize application' error for few of the downstream application.The discovery log (No log data to display) is not displayed.Pl...

kumaran by Giga Expert
  • 2599 Views
  • 3 replies
  • 0 helpfuls

Shazam not picking up an active IP

Hi,I am trying to discover EMC devices. When I do a quick discovery shazam is not picking up anything on that IP, however, when I use ping <my_ip> using command probe it returns with a successful result. This is what is being returned by shazam:<resu...

Integrating external data with ServiceNow

We have some external data that contains, among other data, usernames and computer serial numbers.   For example, the external data shows what computers a user has logged into (and when).   This information can help our users locate assets when the l...

hmartin by Kilo Contributor
  • 2709 Views
  • 2 replies
  • 0 helpfuls

Import 100K records fails due to transform timeout

Hi.I have an Import Set of 100.000 records and have defined several Transformation Maps to process parts of this large set.Even if I try to transform using one map i get error 'Transaction cancelled: maximum execution time exceeded'How do i configure...

Chassis SN vs System Serial - Which is used

I'm not successfully finding where current.serial_number or serial_number is set on a server CI.   System serial number is being used to populate the serial number field on a server CI rather than Chassis.   Is there a reason discovery prefers system...

cyked by Mega Guru
  • 3889 Views
  • 8 replies
  • 0 helpfuls