Out of 147 IP addresses scheduled only 37 CI's are created and for rest of the IP's getting warning "Identified, ignored extra IP". In the Discovery log after filtering the CI name, it shows 19 different source Ips. When we open the updated...
I am trying to create a user account with special permissions which would not allow them to access the Self-Service and Social IT Applications. The account should have only allow access to Create and view their own incidents and requests (no knowledg...
Hi,Is there any way to discover Windows Servers without Admin privileges ? If yes then what are the requirements and what parameters/attribute can be discovered ?Tajdar
Hi All, Sorry if this is a silly question but I have read the wiki and still don't understand the difference between 2 types of ACL rule. What's the difference between <table> and <table>.* when used in an ACL. My instance seems to have both rules...
Hi,Has anyone got the problem where the date format on reports differ to the global date formal. In the system properties I have the date format set to dd-MM-yyyy but in the reports that we run, the dates are displayed in the US format (MM-dd-yyyy).I...
i wrote a business rule script and i want an alert to be displayed once the condition is true. this is my scriptif((!current.start_date.nil())&&(!current.end_date.nil())){ var startdate = current.start_date.getGlideObject().getNumericValue(); var...
Hi ServiceNow Developers, Is there a way to get the name of the current view inside a business rule? Please advise. Thanks,Johannes
I have an if statement where if (report == "string" || report == "string with forward slash in the middle of it). If the first item is selected with just a string it evaluates correctly but the one with the forward slash in the string fails. How ...
Hi Experts, I want to create a related list for locations so that we can select multiple locations. Can anyone help me suggesting this please. Thanks
We are trying to have a SLA where if the service desk incident is updated by some one other then the service desk it will start a two hour timer. The SLA would stop when the Service Desk updates the ticket or it is closed/transferred.\ The problem...
Hello all, I think I'm missing something very fundamental, and I'm hoping someone can point me in the right direction. I'm trying to make a form that has an embedded list on it. The basic premise is someone is requesting x features be added to y user...
Whenever I think that there's a better way, usually there is... I'm thinking that the issue of buildings and floors -must- have been dealt with before. I can't figure out "Advanced Reference Qualifiers". I think that simply using locations & parents ...
Hi All,We are running discovery for the first time for our customer. We are facing issues mapping CI and Asset fields. A draft windows server to asset mapping we created is as per the attached sheet. Please provide inputs for the other fieldsThanks,S...
I guess this can be used almost anywhere, but as my colleague wanted it for reporting, I shall put it here Basically a colleague wants to run a report based on the members of a group, but he does not want to maintain the list - especially on schedule...
The title pretty much tells all:What is the difference between sys_user.role field and sys_user_has_role related table?In the user form there is a field called Roles (sys_user.role) and also a related list for Roles (sys_user_has_role), and the infor...
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