Difference between action.setRedirectURL() vs. gs.setRedirect()?
Is there any significant difference between these two calls? action.setRedirectURL(url);vs.gs.setRedirect(url);
Forum Posts
Mid Server through vpn tunnel to ServiceNow
Can Mid Server be connected to Servicenow though a secure VPN tunnel instead of https and soap. If so what are the requirements
Can I create calculated fields on a Report?
I am trying to write a report where I return rows with number data fields. It doesn't matter from which table I'm getting the data, as this is a more general question.In any case, I would like to know if it's possible to do any of the following.1. ca...
sys_choices are coming in blue color for newly created records
Hi All, The values in sys_choices are coming in blue color for newly added values.Please see the below screen shot
Resolved! Self Service Permissions - see all tickets for company
In the past, we've had ticketing systems that allowed self-service users to be defined as "managers" which allowed them to see all incidents/requests opened by anyone in their company, rather than just their own. We have a customer requirement to i...
Run remote batch file from Powershell
I'm working on a "Run Powershell" Orchestration activity where I need to run a batch file on a remote server. The command line will be used to add users to our Good Enterprise server. I can run the following command from the command line of the G...
Alert to Incident ratio report
Hi All, Can anyone please assist me how to pull the reports mentioned below from servicenowAlert to Incident RatioAverage Speed of Response for incident.Balance between opened and closed incidents per priority Balance between opened and closed ticket...
Resolved! Use javascript inside Jelly dynamically
I have 3 levels of dropdown, where each dropdown is based on the other, this is loaded via a <g:evaluate>, but I am having issues getting it the relation/reference to work when the user selects the first value.My HTML looks something like this. <sele...
Resolved! How do you "receive" assets that are then reconciled by Discovery?
What's the best procedure for pre-creating an asset, that is then reconciled by Discovery once it's on the network? Specifically, using a desktop example, I want the guy that manages incoming stock to be able to input certain information (serial nu...
Resolved! -Credential \$cred
Can someone please enlighten me on how to pass credentials to a custom PowerShell probe? It seems like I can create a PowerShell probe and add the above line to pass credentials at run time from the Credentials table.I looked at the Windows - MSSQL P...
Resolved! Send a report to sFTP site?
I have a request to have a report sent to an sFTP site instead of emailing it to a user. I can't seem to fine a setting for this, anyone able to point me in the right direction
Using document.URL within a Business Rule
I'm fairly new to servicenow scripts, however I'm looking into extracting the current URL via a business rule.I've noticed var instanceURL = gs.getProperty("glide.servlet.uri") will return the instance URL, however it does not return the current URL...
How do I add multiple users to a watch_list through an inbound email action script?
Hi there,I need to add users to a watchlist automatically through an inbound email action. These users are in ServiceNow already, so I am not adding anyone new to the system.In my script, I think I use... current.watch_list.setDisplayValue('Doe, John...
Hide/Read-Only Slushbucket Filter
HI,The slushbucket that appears on clicking the "Edit" button in related list shows the filter that I have applied by personalizing the List Control.My requirement is to Hide the filter or make it read only so that no one can change the filter.How do...
Vendor table out of the box?
Is there any vendor table I can use out of the box? if not, I need to create this table.I want to create a field called: external_ticket_vendor in task.form, can this field be a reference to the vendor table?
