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Condition if a user is not a member of a group

It's simple Javascript question:I'm looking to find how to check if a caller is not part of a group in a notification. I've successfully used isMemberOf to check for a group but not the reverse.Any help would be appreciated!

KB15 by Giga Guru
  • 6211 Views
  • 10 replies
  • 0 helpfuls

Resolved! UI button needs clicking twice

Hey guys,  I have a UI button on my change form that for some reason needs clicking twice to progress. All the button does is change the phase, it requires the change ticket to be in a specific phase.  When I click the first time the phase state does...

scottjus82 by Kilo Guru
  • 2699 Views
  • 10 replies
  • 0 helpfuls

How to make a field unique across all the CMDB?

I understand that name is not unique and apparently out-of-the-box serial number is not unique. Is it recommended to have a unique identifier apart of the SysID? this is to restrict the possibility to duplicate a CI.

Windows classification - Windows Cluster VIP

Hi All,  I have query specific to Windows Cluster VIP classifier. One of the IP in our network is detected as Windows Cluster VIP at classification phase.However it do not go further.  When I looked around, there are no triggers probes in this classi...

manddar by Kilo Explorer
  • 3372 Views
  • 2 replies
  • 0 helpfuls

Resolved! System Parameters on REST calls

Hello all,  I'm attempting to use the table API to retrieve users based on their username. According to this article, it appears to suggest I can add a query parameter that looks like "sysparm_query=active=true" to the end of a GET call to filter the...

akennedy by Kilo Explorer
  • 3666 Views
  • 3 replies
  • 0 helpfuls

filtering a list dependent on a field value

Hey all.  I have a list field on my change form which is a reference to the user table. someone raising a change can use this to populate who receives emails regarding a change, so if we are implementing a change that impacts multiple clients we can ...

scottjus82 by Kilo Guru
  • 2156 Views
  • 6 replies
  • 0 helpfuls

Hardware Asset record not found in All Assets

Per my understanding, all the three asset class (Hardware, License and Consumable) tables are just an extension of the main asset table (alm_asset). So any asset record be it hardware or license or consumable should be also present in main asset tabl...

kmrniraj by Kilo Explorer
  • 1281 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to override a field from a reference table

Hi ServiceNow Community Developers,  I am currently configuring the problem form and one of the fields I have is a vendor field (custom) which is a reference to cmdb_ci table. The display field on the cmdb_ci table is the name. When I click the refer...

jmweli by Kilo Expert
  • 3299 Views
  • 8 replies
  • 0 helpfuls

Service Catalog Item's Variables with hint

Is it possible to have a hint feature on service catalog item's variables?For example, I have a choice list variable and need a hint for each option in the choice list, and as I hover the cursor over the option, a hint would appear in the screen.I'd ...

Adding SNMP MIB Files

Hi all, i just got an email from our Telecom Team, with a ZIP File including a lot of MIB and MY Files for our Avaya Equipment.So i searched the Wiki and Community Page how to add this. I found , that i need to go to MID Server -> SNMP MIB, Create a ...

Frank1975 by Kilo Guru
  • 7000 Views
  • 6 replies
  • 1 helpfuls

Resolved! Can you turn off the BR's while running a background script?

I need to make a lot of changes to a table after moving it under the task table... is there a command you can put at the top of a background script to make it not run the business rules during the updates?I would rather not have to disable them all.....

randrews by Tera Guru
  • 8349 Views
  • 3 replies
  • 1 helpfuls

How to change the URL of service now instance?

Hello All,We would like to change the URL of our production instance.Old URL: https://companyprod.service-now.com New URL: https://my.company.comAfter the new URL is created,the old should also continue to work.Please help on what should be done to p...

BhaveshJain by Kilo Contributor
  • 4779 Views
  • 4 replies
  • 0 helpfuls