Resolved! how to dynamically change service catalog's description and picture
Is there any way to change the description and picture when select from a "Select Box"? Thanks.
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Resolved! Web Services: Non-Admin unable to query "sys_user" table
This is an odd one; it only seems to be possible to query the sys_user table if one is a member of the admin role. The non-admin I'm testing with has the 'soap' role, and has read + write access to all fields in the sys_user table (confirmed by logg...
Searching for a Change using an Affected CI
I truly hope I'm missing something obvious here. In a Change, there is the "Configuration Item" field... that when an item is placed in it - it also populates a row in the "Affected CI" tab of the change. That's all well and good - and - as long ...
How can I Search for a Change using an Affected CI?
I posted this earlier but without my title as a question. It garnered over 600 views, so I know people are interested in this topic - but no one left any replies. So I'm reposting with a title indicating this is really a question. If you have a...
Resolved! Why "current" doesn't work well in "Default value"?
If I put "javascript:current.sys_id;" in "Default value" field for an dictionary, it doesn't return anything when trying to create a new record… but if I put "typeof current" it does return "object", and "javascript:current.getTableName();" does work...
"Identified, ignored extra IP" warning in Discovery
Out of 147 IP addresses scheduled only 37 CI's are created and for rest of the IP's getting warning "Identified, ignored extra IP". In the Discovery log after filtering the CI name, it shows 19 different source Ips. When we open the updated...
How to disable remove access to Self-Service
I am trying to create a user account with special permissions which would not allow them to access the Self-Service and Social IT Applications. The account should have only allow access to Create and view their own incidents and requests (no knowledg...
Windows Serrver Discovery without Admin privilege
Hi,Is there any way to discover Windows Servers without Admin privileges ? If yes then what are the requirements and what parameters/attribute can be discovered ?Tajdar
Resolved! ACL Question: <tablename> vs <tablename>.* ???
Hi All, Sorry if this is a silly question but I have read the wiki and still don't understand the difference between 2 types of ACL rule. What's the difference between <table> and <table>.* when used in an ACL. My instance seems to have both rules...
Report Date format
Hi,Has anyone got the problem where the date format on reports differ to the global date formal. In the system properties I have the date format set to dd-MM-yyyy but in the reports that we run, the dates are displayed in the US format (MM-dd-yyyy).I...
how to display an alert message from the server script ??
i wrote a business rule script and i want an alert to be displayed once the condition is true. this is my scriptif((!current.start_date.nil())&&(!current.end_date.nil())){ var startdate = current.start_date.getGlideObject().getNumericValue(); var...
Resolved! How do I get name of the view that submitted the form inside a business rule
Hi ServiceNow Developers, Is there a way to get the name of the current view inside a business rule? Please advise. Thanks,Johannes
Handling forward slash in text
I have an if statement where if (report == "string" || report == "string with forward slash in the middle of it). If the first item is selected with just a string it evaluates correctly but the one with the forward slash in the string fails. How ...
Resolved! Multiple Locations in a form
Hi Experts, I want to create a related list for locations so that we can select multiple locations. Can anyone help me suggesting this please. Thanks
Resolved! how to see if updated by is member of a group
We are trying to have a SLA where if the service desk incident is updated by some one other then the service desk it will start a two hour timer. The SLA would stop when the Service Desk updates the ticket or it is closed/transferred.\ The problem...
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