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Display Shopping Cart Quantity

On our ESS page, I'd like to show the customer up front how many items (total) are in their shopping cart. Kind of like when you go to amazon, you see a number in the little shopping cart icon. i see the sc_cart table holds the quantity per line item...

Linux discovery

In my environment, I was able to discover all window assets with no problem. I started working on Linux server discovery but unfortunately, the Linux assets are not reporting to my instance. So far these are the steps I took to fascilitate the discov...

rmustapha by Kilo Contributor
  • 3440 Views
  • 7 replies
  • 1 helpfuls

Interactive Charts and Jelly

Hi Guys,I'm working on some nice charts in ServiceNow, which are based on morris.js components (http://www.oesmith.co.uk/morris.js/). It's really simple and there are no problem if you just want to display a static chart, which loads data only once, ...

How to filter incidents that was updated by a specific user?

Hi Everyone,I have missed one option under reports in ServiceNow. Does anyone know if it is possible to filter all incidents that was updated in a specific range of time by a specific list of operators?Now I am using filter:Updated -> On -> Today -> ...

Justinas by Kilo Explorer
  • 8500 Views
  • 4 replies
  • 0 helpfuls

Workflows - branching and joining

Am I doing this correctly?I am BRANCHing out and creating 2 (or more) tasks - works fine.Once all of the tasks have been completed/closed, I then want to continue with the workflow. So, I used a JOIN to bring the tasks back together.The problem I hav...

perlguy by Kilo Explorer
  • 3410 Views
  • 5 replies
  • 0 helpfuls

How do you get the sysid of the current form in a client script?

Client scripts don't like (current) and I'm in need of getting the sysid of the current change form I'm building a script for. What's the client script equiv. to current?I'm trying to get this to work in an onsubmit//get workflow helpervar workflow =...

by  
  • 37053 Views
  • 4 replies
  • 35 helpfuls

Citrix Netscaler SNMP discovery

We are trying to set up discovery to create and classify Citrix NetScaler devices. After doing my initial scan of a known good IP address, i quickly discovered that these devices only have port 22 open, which is interpreted by discovery as being a UN...

jduchock1 by Kilo Contributor
  • 2828 Views
  • 1 replies
  • 0 helpfuls

Discovery Schedule Sequences

Specifying the timing of discovery schedules can be a lot easier if we set them up to run one after another. Here is a way to do that.Discovery sequences are defined in a table with three columns consisting of a text name, an integer, and a reference...

haldroid by Tera Contributor
  • 2242 Views
  • 4 replies
  • 0 helpfuls

Need help removing a column from a table

We have added a column to the Business Rules, UI Actions, and Scheduled Jobs table to track items that have been added by our company. We are planning on updating to Calgary soon, but these tables wont be upgraded due to this change. Thus, in order f...

ngriffiths by Mega Expert
  • 1383 Views
  • 2 replies
  • 0 helpfuls

How/where can I change the decimal notation?

In the April release functionality on decimal notation can be changed.Has anyone found where can I find or change this functionality? What I'm looking for is that a decimal field uses a dot-notation as decimal separator instead of a comma-notation. E...

Linking Incidents to Change Records

HelloDoes anyone know if it is possible to link an incident to a change ?I have used the wiki and I know that by right clicking the header of the incident you can create a change record, however the change record doesn't reference the incident number...

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  • 2348 Views
  • 4 replies
  • 0 helpfuls

Creating Dependent Reference Fields

Hi,I'm trying to create dependent lists for 3 (new) non-choice-type reference fields on incident forms. If we call the fields "1", "2", and "3" for brevity here, then 2 will be dependent on 1, and 3 will be dependent on 2, such that the value chosen ...

MSSQL Discovery Troubleshooting Help

We are working on rolling out Discovery. I'm working with our MSSQL admin to get the permissions setup so the powershell probe will work. I have everything set to use Windows Integrated Security...at least I think I do.When we run the probe against t...

tgoodhew by Kilo Explorer
  • 1509 Views
  • 4 replies
  • 0 helpfuls