Resolved! Multiple Locations in a form
Hi Experts, I want to create a related list for locations so that we can select multiple locations. Can anyone help me suggesting this please. Thanks
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Forum Posts
Resolved! how to see if updated by is member of a group
We are trying to have a SLA where if the service desk incident is updated by some one other then the service desk it will start a two hour timer. The SLA would stop when the Service Desk updates the ticket or it is closed/transferred.\ The problem...
How to make an embedded list
Hello all, I think I'm missing something very fundamental, and I'm hoping someone can point me in the right direction. I'm trying to make a form that has an embedded list on it. The basic premise is someone is requesting x features be added to y user...
Locations: building & floors
Whenever I think that there's a better way, usually there is... I'm thinking that the issue of buildings and floors -must- have been dealt with before. I can't figure out "Advanced Reference Qualifiers". I think that simply using locations & parents ...
CI to Asset Mapping
Hi All,We are running discovery for the first time for our customer. We are facing issues mapping CI and Asset fields. A draft windows server to asset mapping we created is as per the attached sheet. Please provide inputs for the other fieldsThanks,S...
Resolved! get group members
I guess this can be used almost anywhere, but as my colleague wanted it for reporting, I shall put it here Basically a colleague wants to run a report based on the members of a group, but he does not want to maintain the list - especially on schedule...
Resolved! What is the difference between sys_user.role field and sys_user_has_role related table?
The title pretty much tells all:What is the difference between sys_user.role field and sys_user_has_role related table?In the user form there is a field called Roles (sys_user.role) and also a related list for Roles (sys_user_has_role), and the infor...
Enabling Global Text Search
We were trying to enable Global Text Search for End Users and thinking of granting them the text_search_admin role. For testing reasons, granted the role to some User accounts on Sub-Prod. Still normal End Users are not being able to search Incidents...
GlideImportSetTransformer adding multiple transform Map
I am trying to create a data source at run time. This data source have multiple transform maps. So I am creating a temporary data source and triggering a import set using below syntaxvar loader = new GlideImportSetLoader();var importSetGr = loader.ge...
How do I blank a field from a Business Rule or Script Include..?
Hi allI have been trying to create a Business Rule or a Script Include that is executed from a Reference Qual attribute on a reference field.Besides returning the query this code should also set another (related) field to blank when-ever it is execut...
Assigned to History
Hi All,I have a requirement where users need to check history of tickets which were ever assigned to him in HR module.For this i have created database view named reassigns and joined sys_audit table and HR table.Attached is image of my module config ...
Download Servicenow
Hi Team,i am new to servicenow, i would like to install servicenow in my test server.can you please let me know from where i can download the servicenow setup? does it require license?thanks and regardsmahantesh.
Sorting integer field
Hi all, I'm having an issue trying to sort a list by a integer field, I don't understand why but when I sort the list by 'Project Ranking' field which is integer type sorts the list in the order below:110111213...22021...3What do I need to get the ri...
Change default width of all the Fields on a form
Hello dear SN Community,I have a little trouble to find and change a default of the system, to the description of it:Most of our users have a wide-screen and we think that the default system value of 160 for the field width on a form is too small. Ad...
Problems starting an SLA from a business rule
Anyone have experience starting an SLA from a business rule?What I'm doing is pretty basic: //p1 = sysid of SLA var sla = new GlideRecord('task_sla'); sla.sla = p1; // Priority 1 OLA Response sla.task = getTask.sys_id; sla.insert();The above starts t...
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