BMC Discovery and Service Now CMDB integration
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01-31-2020 12:47 AM
Hi Friends,
Is there OOTB integration between BMC Discovery and Service Now CMDB? Also where can I get transformation mapping between BMC Discovery Repository tables and Service Now Class and attributes?
I found below reference in the Community, but it seems, I have to map each and every ADDM data (class and relationship) to import the CI data in the Service Now CMDB. Do we have something simple and easy as we have between BMC CMDB and BMC Discovery Sync ?
I am new in the Service Now Discovery and CMDB area, so if some one can share how the Architecture for the On Prime BMC Discover and Cloud Service Now, look like? What are the possibilities available Out Of Box? I am aware there are multiple 3rd party tool available for this, but that would be again an investement and my company is looking what Service Now is preposing to the customer who have BMC Discovery for Infrastructure discovery and cloud discovery.
Thanks,
Gaurav Jindal
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01-31-2020 03:33 AM
Hi,
I hope this information helps.
https://communities.bmc.com/message/775564#775564
Mark my ANSWER as CORRECT and also HELPFUL if applicable.
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05-20-2020 02:12 AM
Yes. Please refer to the BMC Discovery documentation:
Or for helix
https://docs.bmc.com/docs/discovery/daas/default-servicenow-mapping-907288282.html