Extract Alert Management Rule
Hi,I am looking for an easy way to extract my Alert Management Rule so a human can understand it.A way we can document what we have done into a confluence type of page.Thanks
Forum Posts
EM-Event Rule Regular expression to capture part of the string to retrieve and populate on Node
Hello, Can some one kindly help on how to retrieve and populate the Node field from "firstLevelContainerId": field variable of 3rd String I.e sbsv2corpinfra which is again in double quotes.when i tried with all types of expression, still posting <<un...
AIOps Alert Remediation Flows
Hi,What does the svcName (service name) variable refer to? What should I specify there?Besides the hostname and svcName, are there any other prerequisites for Alert Remediation?If anyone has any real-time scenarios or demos related to Alert Remediati...
backup server discovery
Hi All, We have some back up servers of make & model as Veritas & Flex 5340HA. Can this be discovered via ServiceNow discovery.
ITOM Custom Pattern Operation -> Rest w/ Authorization token for Proxmox - need help
I'm stumped.I'm trying to create a pattern for proxmox similar to how RHV and other cloud discovery patterns run. Should be pretty simple, but I'm getting stuck w/ the Authorization. To authenticate, i'm using a Proxmox token.Everything works great w...
"Available IP count" field on "cmdb_ci_cloud_subnet" table is not getting populated.
Hi,I am running cloud-based discovery on Azure cloud. We are getting the subnet details on "cmdb_ci_cloud_subnet" table. However, "available Ip count" field is not getting populated. Can someone please suggest what would be the best possible way to g...
My Vcenter is not discovering some ESX Servers
Hi All, My VCenter Discovery for ESX Servers is not working fine. I am on San Diego Patch 3 on all my instances (PROD, UAT and Dev) Now, the VMware credentials i am using for VCenter discovery have admin previleges. Also, it is not a case where the...
Onchange client script with script include
I want to pass two values from onchange client script and get their company values from the script include. what is the best approach. Client script: function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue...
Resolved! Service Mapping MID Server Selection
Team,we are doing service mapping. We have 4 MID servers according to DC & Application Servers are also divided DC wise.When we do application mapping in sys_properties we have to define specific MID server & do mapping. Whats the best way to configu...
How to safely backout change to use winRM vs wmi for Windows Server Discoveries
We are preparing to start using winRM in our environment because the Windows Engineers are telling me that wmi will be disabled in our environment soon. If I move forward with making this change to winRM, are there safe steps to back out the change ...
How to update Last review date for Services table
Does anyone know how to update the last review date that is in the services table? I am trying to use it for a data certification process of recertifying application services and I want to put the completed date in the last review field so I know how...
Resolved! Microsoft CA Discovery Failing
Colleagues I am unable to get a Microsoft CA discovery schedule working correctly. Debugging the pattern shows that:Step 3 - Run certutil command produces an empty template_arry variable.Step 4 - Failover step for run certutil has the output: respons...
Resolved! roles needed to have read-only access to system tables
Hello experts, how do I determine the roles needed to have read-only access to system tables?I'm building an external integration via REST APIs and must document the user's role requirements. I'm using these API endpoints:/api/now/table/sys_choice/ap...
Deleted Records are visible under related list.
Hi All, I have a custom table and there are numerous records which are created through script from another table. There is one asynchronous BR implemented which deletes records which are having related list item count either 0 or 1.In the related lis...
Resolved! Servicenow Discovery important terms and its definitions
Can anyone share Discovery related important terms and definition notes?
