Hi,I'm researching about Unauthorized Change request, but i don't know how to trigger or use this in ServiceNow.I have already read document of ServiceNow but i'm still not use it.Does anyone have any experience in implementing this and willing to sh...
Hello. I need to create a Business Rule in the Event [em_event] table. It should be a "update" Business Rule which will run a script after the Alert field has been populated. However, it does not work. An "Insert" Business Rule does not work: althoug...
Hi All, I have a requirement where I need to add a field Service account and that should be populated for all the resources discovered from cloud schedules. Populate the Service account field on a VM which is discovered from AWS/GCP/Azure Please hlp ...
We are wanting to put up the Event Management - Operator workspace on our NOC display. My first issue, even with an account that can access, how can we make that workspace stay logged in for 24/7? Any ideas? 2nd issue, how to automatically redirec...
Hello! Is there a way to require ServiceNow Discovery to use NTLMv2? The service account is using NTLM v1 authentication. Could this be changed to Kerberos/NTLv2? Steve.
I have Azure Linux machines where it relies on AD joined account for Discovery. The problem is only realise it is locked when some one tells me that server has not been mapped . I then have to get AD team to unlock the account.1- Is there a way to v...
Does the mid server needs be on the same machine or it can be on any other machine. In my present situation, : mid server is configured on machine A ( service account is local user)The SCCM database is on machine B.. A can discover B but the databa...
Hello, when I open some MID server record in the related list I can see "Agent Files" and when I change view for Discovery, there is the same + another related section "MID Server files" - table [agent_file].Please do you know what is it for? I could...
Can the NNMI Connector for Event Management be set up with a certificate credential instead of a basic auth credential? The ServiceNow Docs only indicate the basic auth credential at https://docs.servicenow.com/bundle/washingtondc-it-operations-manag...
Hi,Currently, we have an implemented "Inventory Scanning" Form which is a 'discovery-like' application. On that form, we are requiring someone to input the ip address of the targeted hostname and they will select the nearest location which is basical...
I am in process of discovering AWS Cloud. Done the following. 1. Created Service Account (with credentials). 2. Created "Cloud Resource" schedule via Service account. 3. It also created a Discovery Schedule to run after Cloud Resources discovery, 4....
I recently had Prod Cloned to Dev and then performed an upgrade from Tokyo to Vancouver Patch 7. During the clone, I wanted to keep the user information for Dev in tact so I add the following tables to the Excluders and Preservers listsys_user_role_c...
Hi all,I'm working on to put together a PP presentation regarding SN Platform Performance. I am hoping to find a documentation to better explain...How ServiceNow Cloud Observability is different than ITOM observabilityHow ServiceNow Cloud Observabil...
Hi I'm trying to build a new pattern to discover some Azure resources. I've got the pattern working up to a point, but now deciding how to call the API and parse the results. I've looked at the existing Azure patterns and tried to copy the model bu...
