We have activated Azure Discovery in our company. We are trying to understand the OOTB behaviour for when an Azure virtual machine is being discovered.When an azure virtual machine is detected, will ServiceNow Create a new CI under the Azure Virtua...
From the lab:in my instance I tried to change the relationship specs for Deduplication and Compression to remove FEC.. then work my way up.. but getting error for SD WAN Optimization Service.
Hi i have requirement, As the Change Management Process Owner, I need a way to allow ad-hoc approvals to be added on the fly by Change implementers (ITIL users) so that approvals which cannot be automatically identified at time of raising can be man...
We are using Tag Governance and running audits using the out of the box Tag Count Policy and Tag Key Policy. We have more than 300 Cloud Service Accounts. We have now been asked to exclude a handful of the Cloud Service Accounts from auditing. I can ...
Hi all, Since our upgrade to Vancouver we see in our logs thousands and thousands of the same error:service_mapping.FlapperHandler : Flapper preventions: An error occurred in the Flapper Handler mechanism: set1: no thrown error In half a day already ...
We are looking to update our mid server log on as a service service accounts. If I change the service account to a new service account on the service do I need to change anything else?
Hi community!I implemented the Azure Service Graph connector and also we are using the 'Delta' functionality, so the data sources will use the last run datetime.If this ServiceGraph discovers an Azure Device it will be created in ServiceNow with the ...
Hello, We are facing issues where the VMI-Server Relationship is not getting moved to the correct VMI when a VM is moved from one resource group to another. So Object ID changes, a new VM is created but the relationships virtualized by points still t...
Hello, When a record is updated or inserted in the Software table by Discovery, I need to prevent the update of a specific field based on a certain condition on its value. I think that by creating a reconciliation rule on the table of software, I can...
Hello , I am trying to create a flow that can automatically run discovery schedule when request a Catalog item.Does anyone know how to use flow designer to do this and Could you please help me if you have any idea or document?Thank youBest Regards,Ch...
Can anyone help me how I can achieve this or share the script if you anyone has implemented it ? I'm new to Discovery and still learning. Thank you in advance, Requirement: I would also like to explore ways to automate running a quick discovery, so ...
Hi, does anyone have any idea on, how can we integrate these tools with ServiceNow CMDB? We have 2 ways, as per my understanding -1. Using Plugins like Service Graph Connector2. Using Database(storing inventory from all tools) as data source. can any...
I am trying to build an inbound action that will generate an Event. I am trying to capture the senders email address to put into the event. These senders will be external to our company, they won't have SN accounts. I can't seem to get any field fr...
Just wondering how different is the manual and automated flow for certificate management are different when it comes to renewal of certs . Is the difference only restricted to approvals and auto-approved on submission or Is there a technical differen...
We have encountered an issue with the Agent Client Collector (ACC) tool not retrieving specific information from a Linux server and updating it in the ServiceNow CMDB. We followed the installation steps as outlined in the documentation.The missing in...
