Bulk upload of Entry Points for Application Services in Service-Mapping

[Mithilesh]

Hi All,

I would like to know, is there any process for adding entry points for application services in Service Mapping.

Example: There are 300 application services for 1 Business service. And each application service has more than 10 entry points of same type (tcp/ip). Is there any way we can bulk upload these entry points ?

Thanks in advance,

Mithilesh K

[tompowe · Accepted solution]

Mithilesh,

Please review this URL:

https://docs.servicenow.com/bundle/madrid-it-operations-management/page/product/service-mapping/task/import-business-services-csv.html

[Mithilesh]

Thank you, got exactly what i needed.

[DaveHertel]

Hi --  you can create a template with entry points & other basic metadata that describes a Service.  Then upload that spreadsheet into the SM home page, to provide a list of Candidate Entry points (same items that could be found when discovering a load balancer, etc).

WARNING: A best practice is to limit services to ~50 nodes or so.  If you have 300 CI's related to a single service, that could be a early warning sign that perhaps your service is defined too broadly... and hence look for ways to break it down to smaller, more managable services.  That may not be practical... i don't know your specifics ... just FYI that 300 is a lot for a single map.

Hope this helps?

[Mithilesh]

Thanks Dave, it is helpful.