How to restrict Record creation into CMDB using Pattern Pre/Post Script from a value in payload
I Created a script to restrict records getting created but it is not working can someone help me on this
Forum Posts
change the AVI LoadBalancer pool CI name
Hi Team, I have a requirement for AVI LoadBalancer pool CIs to follow a Naming convention: "Tenant\LB pool@AVI cluster" so that it is clear based on the CI name which load balance the pool belongs to.Example: abcd-107\adbcd-prod-pool@avi-mgmt-de-bhoC...
Translation of configuration items
Hi all, I need to Translate the configuration item application(CMDB_CI_Appl) values listing in the servicenow portal with Dutch and French.
Notify the group based on Assignment group change in incident.
Hi,I have a requirement wherein whenever the assignment group is getting changed for any incident , an email notificationmust be send to that group about this change.I am required to achieve this by using events . How should I proceed ? Also how can ...
Resolved! Discovery completed activities explanation
Can someone please explain what these Discovery activities Mean: Empty Active Active, couldn't classify , no WMI Active, couldn't classify Active, Windows Cluster VIP Alive, not active, not classified Classified Classified, couldn't ide...
Resolved! Windows credential issue
Hello All, I'm new in ITOM. Please understand my stupid quistion. I'm trying to discover Windows Servers by Windows MID server.I made Win credential but it doesn't work. I already disabled firewall both MID server and Win host.And also test RDP conne...
How to download List view into excel
I need help to provide a button on top right corner to download list view as excel.I know i can go with export from list cloumn but i need a button. Thanks
push pull connector and Source destination concept of Event Management integration.
Can someone please explain push pull connector and Source and destination concept of Event Management integration. Thnaks,VEER.
Location of CI
How to find the location of CIs in Discovery process and CMDB of Washington DC version on servicenow platform ?
When i discover duplicate CIs we move them to Retired. Discovery is changing the back to installed
Hi , When i discover CI i move them to Retired. Discovery is changing the back to installed. Can anyone suggest please how to fix this? Thank you.
Service-Now is slow for only one user
Hello All, Service-Now seems to be very slow for one particular user and for all the others it is working fine. Not sure what might be the reason. He is having same filters as his team members but for all his tem-members it works fine. When try impe...
Securing MID Server - Agent Client Collector agents (TLS) (Utah)
Our mid server was initially configured with a MID Web Server endpoint that uses a non-standard port for communication (8081). We also deployed the agent client collector to a few hosts, and were able to communicate with this clients without issue. I...
Discovery capability for a hybrid VMWare Cloud on AWS (SDDC)?
We have recently started leveraging VMware Cloud on AWS for our Software Defined Data Center environment. We normally leverage Discovery to discovery the VMWare vCenter details and it works great. However we are not able to complete the discovery p...
(Event) Create a dashboard with Metric Name, Type and Additional information as selection drop down
I used cascading filter for 'Type' as field name and 'alert(em_alert) as table and used filter condition as Source is "abc"(source name), it worked on reports of alerts. But if I want to retrieve 'Metric Name' as drop down for filtering alerts I coul...
Resolved! Duplicate incidents are created in automated alert correlation
Hi @Ankur Bawiskar In Event Management,Event E1 - 7.00(Time of event)---> Alert A1 is generated---> Incident INC1 is createdEvent E2(same event with different message key) - 7.02-----> Alert A2 is generated(secondary alert, since pattern matches whi...
