Business rule is not triggering after the updated field is updated in the multisource data table

Abhishek Baner1
Giga Contributor

Hi Team,

I am trying to trigger a BR on a multisource data table when the discovery source is servicenow and updated field changes but I observed the BR is not triggering at all after the "updated"(sys_updated_on) field under multisource data table is updated by discovery. 

Any valuable inputs will be appreciated  if someone has encountered same kind of issue as my requirement is to cascade the sys_updated_on field value to an another custom field under the hardware class.

 

Thanks,

Abby  

 

 

1 REPLY 1

Gomathi Kannan
Tera Guru

Hi @Abhishek Baner1 ,

 

Just tried below code and its working fine

GomathiKannan_0-1746435766041.png

 

Ensure that your custom field is also of type Date/time and you are using After BR.

 

Mark it Helpful and Accept Solution!! If this helps you to understand.

BR,

Gomathi K