How can i automate certifcate deployment?

[Tone1]

Hi,

we're in the process of implementing Certificate Inventory & Management.

One big questionsmark for me is how we can automate the delivery of the generated Certificates.

Does Certificate Inventory & Management support ACME as a Server, so that i can point my ACME client to ServiceNow Instance, generate Certificates based on the Routing Policies and push them back to the ACME Client?

Or is there any other way on how to automate the delivery to the Systems?

At the moment it's simply requests which create a change record and attach the generated Certificates to it.

[Ram Devanathan1]

we have plans in this area, would love to talk more about it. pl email me at ram<at>servicenow<dot>com

[Tone1]

Hi Ram,

i've send you an email a month ago, never got any informations.

[MrSmitty]

All ServiceNow has in this area is "plans".  It's a real downer for us since we already have CIM and thought we could work something out to fulfill this requirement, but alas, ServiceNow has no offering that can facilitate this automation.  We're still shopping for another tool last I heard.  

[Ram Devanathan1]

We already have CSR request and fulfilment supported - pl take a look at that @MrSmitty 

we are actively looking at this  last mile deployment action, in our immediate next roadmap.

happy to share more details around this - feel free to reach out at the email mentioned above.