CA Atomic and Servicenow integration

PavanBV
Giga Guru

‎02-27-2024 03:46 AM

Hi,

 

We are looking to integrate Broadcom's CA Atomic tool with ServiceNow for Event management activities. But we are unable to find any relevant documentation. If anyone has process documentation for this requirement or have implemented this requirement in the past, please share the process.

 

Thanks in advance 

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AJ-TechTrek
Giga Sage
Giga Sage

‎02-27-2024 04:57 AM

Hi @PavanBV ,

 

There are couple of ways to integrate with Broadcom's CA Atomic tool with ServiceNow to get the Event in ServiceNow.

 

1. Rest API, you can use the ServiceNow Event Rest API to push the Events from Broadcom's CA Atomic tool

2. You can pull the events from Broadcom's CA Atomic tool after configuration of your Mid Server event Collector IP in Broadcom's CA Atomic tool.

3, You can explore for SNMP traps functionality as well.

 

Refer the below documenatiosn which may help you.

 

https://docs.broadcom.com/doc/ca-automic-servicenow-service-connector

 

https://community.broadcom.com/communities/community-home/digestviewer/viewthread?MID=803549

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

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