NetApp storage discovery issue?

[Vini]

Hi Experts,

Is anyone discovered NetApp Storage Ci's discovered? NetApp works on ONTAP API.

Error Message#  CI Type cmdb_ci_storage_server cannot be created since there are no attributes defined. Debug pattern to understand why no attributes have been assigned.

Thanks & Regards,

Vinil.

[Vini · Accepted solution]

Hi,

Discovered NetApp storage devises so adding solution here to help ITOM community.

I am able to discover NetApp storage CI's today with below steps.

1) Added SNMP v2 credentials. 

Note# after adding SNMP discovery fails at Identification phase then 

2) Added "Basic Auth" credentials with READ-ONLY permissions on applications at "NetApp OnCommand System Manager".

   Applications# Https and ontapi  [Attached screenshot for reference]

Note# Depends on NetApp API you need to add credentials. for ontapi we need to configure Basic auth credentials and for SIM Server we need to configure CIM credentials.

Hope this helps!!!

Thanks & Regards,

Vinil Reddy. Yeruva.

[pratiksha5]

Hi, I am trying to discover netapp7500 server. Discovery is stopping at identification phase. We have added OID NetApp Storage Server 7-Mode. I validated snmp community credentilas from credential table. 

<sysName oid="1.3.6.1.2.1.1.5" type="SnmpOctetString">apsssan07</sysName>

<sysDescr oid="1.3.6.1.2.1.1.1" type="SnmpOctetString">ATTO Storage Controller</sysDescr>

<sysObjectID oid="1.3.6.1.2.1.1.2" type="SnmpObjectId">.1.3.6.1.4.1.4547.1.10</sysObjectID>

above is the input paylod. Please help

[Ragav4]

I am not sure about Netapp storage discovery, I see that m netapp storage have the most recent discovery of today and it is running as expected but when I try to rediscover the same server it is saying access is denied. I can see basic auth credentials is configured but not sure how the process is working , Can you give me guidance please 

[Sohail Khilji]

Here is a quick guide on how to discover netapp storage in servicenow using SNMP. I have detailed 7 step guide which will help you kick start your netapp storage discovery in servicenow.

https://www.servicenow.com/community/itom-articles/7-steps-servicenow-netapp-storage-discovery-using...