Can I install ITOM Discovery on a nonprod for free?

tjw1
Tera Contributor

Is there a cost for nonprod install?

I'm going to be walking a new client thru ITOM to configure this for them.

I want to install MultiSrc CMDB / CMDB 360 on a nonprod to demo.

I went into the client's nonprod, & queued up com.snc.itom.discovery.license for install, but was advised there's a for-fee subscription & advised to go to PROD to view subscriptions.

pls advise if there's a fee to install this plugin on nonprod & thx,

Tracy

1 ACCEPTED SOLUTION

Tanushree Maiti
Tera Sage

Hi @tjw1 ,

 

As per my knowledge, In client non-prod instance, we can install any Paid plugin. But once this move to Prod ,It is paid one ,license is counted there.

 

So you can install it in your client non-prod instance.

 

Also found this post: https://www.servicenow.com/community/itom-forum/cmdb-360-and-the-itom-visibility-entitlement-require...

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

View solution in original post

1 REPLY 1

Tanushree Maiti
Tera Sage

Hi @tjw1 ,

 

As per my knowledge, In client non-prod instance, we can install any Paid plugin. But once this move to Prod ,It is paid one ,license is counted there.

 

So you can install it in your client non-prod instance.

 

Also found this post: https://www.servicenow.com/community/itom-forum/cmdb-360-and-the-itom-visibility-entitlement-require...

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin: