Cannot choose size of Azure vm in Cloud Service Catalog

Hank Woo
Tera Guru

Hi all,

 

I'm trying to create Azure vm by Servicenow Cloud Service Catalog.

I already set up every steps for SCS,

But cannot choose size of VMs.

 

HankWoo_0-1716173505919.png

 

Anyone solved this issue?

 

Regards,

Hank.

10 REPLIES 10

Ram Devanathan1
ServiceNow Employee

Hi @Hank Woo  i see you are running old cloud portal - why are you not using the employee center that's the way forward.

 

for sizes - have you run cloud discovery? Please run this, this populates the hardware types needed for this dropdown as it is a refernce column.

 

Ram

 

Hank Woo
Tera Guru

Hi @Ram Devanathan1 

 

I didn't realize I'm using old cloud portal..Now I'm using employee center. Thanks!

By the way, after discovering cloud again, still cannot choose VM size.

Any advise?

 

HankWoo_0-1716178101125.png

Regards,

Hank.

Ram Devanathan1
ServiceNow Employee

Ok nice that you could quickly move to emp center.

 

it is possible that the region you chose has not had discovery run - please try with other regions where your discovery was run.

I've repeated discovery possible regions, but it's the same.