Cannot choose size of Azure vm in Cloud Service Catalog
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05-19-2024 07:52 PM - edited 05-19-2024 07:55 PM
Hi all,
I'm trying to create Azure vm by Servicenow Cloud Service Catalog.
I already set up every steps for SCS,
But cannot choose size of VMs.
Anyone solved this issue?
Regards,
Hank.

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05-19-2024 08:46 PM
Hi @Hank Woo i see you are running old cloud portal - why are you not using the employee center that's the way forward.
for sizes - have you run cloud discovery? Please run this, this populates the hardware types needed for this dropdown as it is a refernce column.
Ram
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05-19-2024 09:09 PM
I didn't realize I'm using old cloud portal..Now I'm using employee center. Thanks!
By the way, after discovering cloud again, still cannot choose VM size.
Any advise?
Regards,
Hank.

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05-19-2024 09:23 PM
Ok nice that you could quickly move to emp center.
it is possible that the region you chose has not had discovery run - please try with other regions where your discovery was run.
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05-19-2024 10:09 PM
I've repeated discovery possible regions, but it's the same.