Certificate and Inventory Management question - DigiCert, AWS
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‎07-10-2024 08:32 AM
We have followed ServiceNow docs and configured credentials, discovery schedule for DigiCert. But when run the discovery, still getting this error. And not discovering certificates. Mid server is working, and verified the parameters. Is there anything that needs to be done with credentials/API key?
Certificate List is Empty - Please check Credentials and Configurations (ca_api_url, ca_api_version, include_cert_status) , Pattern name: DigiCert - Certificate Management, To Check Pattern Log
Also, what type of certificate discovery can be used for fetching AWS certificates?
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Discovery
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Orchestration (ITOM)
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‎07-10-2024 08:35 AM - edited ‎07-10-2024 08:36 AM
Did you create the schedule for CA discovery?
https://www.youtube.com/watch?v=oUK8-yGfRv4&list=PLkGSnjw5y2U6UGB7KJYPEwevi7AkDTCE3&index=3
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‎07-10-2024 08:40 AM
Yes, I created a discovery schedule and also checked this youtube video. All configurations are same.
As I asked, Is there anything that needs to be done with credentials/API key/digicert connection?
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‎07-10-2024 08:42 AM - edited ‎07-10-2024 08:43 AM
See if you can configure them on postman. If it gives 200 okay then some issue in configuration in servicenow end.
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‎07-10-2024 08:53 AM
Hi,
Are you referring to certificate discovery from AWS Certificate manager? then there is the OOB pattern available
https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/service-mappin...