Certificate and Inventory Management question - DigiCert, AWS

p_n
Tera Guru

We have followed ServiceNow docs and configured credentials, discovery schedule for DigiCert. But when run the discovery, still getting this error. And not discovering certificates. Mid server is working, and verified the parameters. Is there anything that needs to be done with credentials/API key?

Certificate List is Empty - Please check Credentials and Configurations (ca_api_url, ca_api_version, include_cert_status) , Pattern name: DigiCert - Certificate Management, To Check Pattern Log

Also, what type of certificate discovery can be used for fetching AWS certificates?

10 REPLIES 10

Pratiksha
Mega Sage
Mega Sage
Welcome to part two of the ITOM Visibility and Governance webinar series! In this session, we're focusing on certificate management to help you streamline operations and enhance governance. Agenda: * Setting up certificate discovery * Configuring certificate lifecycle notifications * Running ...

Yes, I created a discovery schedule and also checked this youtube video. All configurations are same. 

 

As I asked, Is there anything that needs to be done with credentials/API key/digicert connection?

See if you can configure them on postman. If it gives 200 okay then some issue in configuration in servicenow end. 

Abhishek19857
ServiceNow Employee
ServiceNow Employee

Hi,

Are you referring to certificate discovery from AWS Certificate manager? then there is the OOB pattern available
https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/service-mappin...