Check Event Payload in Servicenow from Monitoring Tool

[Sravani36]

Hi All,

When an event is triggered by the monitoring tool, and If they are directly using our event table APIs, how to check the payload of it? because some test event has been triggered but all the values are showing blank in the event, so has to check the payload. 

Thank you

[Richard Hine]

Sravani36,

That isn't valid JSON. Looks like a processing step to substitute the variables on the grafana side hasn't completed before the message was sent.

Hope this helps...

Richard 

[Sravani36]

Hi @Richard Hine 

Yeah, it seems correct will check with the team.

Thank you