Checking Patch for an Installed Service Now Version

avinash kumar · ‎08-08-2014

Hi,

We are at Aspen Version Hotfix 5. Need to know the patch that we are currently running on.

Do you know any specific place where in we can check the patch which we have been running our service now instance with.

Any help is appreciated.

Regards,

Avinash

harikrish_v · ‎08-08-2014

Navigate to System Diagnostics > Upgrade History, you can find the details of the last upgrade here. You can also go to Stats under System Diagnostic and check the Build Tag for the same.

View solution in original post

avinash kumar · ‎08-08-2014

When I hover over the Service Now icon, it shows :

Powered by ServiceNow Aspen:(02-24-2012_0902)

So is this information sufficient to give information about the product version along with Patch and Hotfix.

Regards,

Avinash

harikrish_v · ‎08-08-2014

Navigate to System Diagnostics > Upgrade History, you can find the details of the last upgrade here. You can also go to Stats under System Diagnostic and check the Build Tag for the same.

avinash kumar · ‎08-08-2014

Hi Hari,

I could find it under the System Diagnostics ->Stats using the build tag.

Thanks a lot for the info.

Regards,

Avinash

harikrish_v · ‎08-08-2014

No problem