checks are not writing in the ecc_queue of the agent based discovery - Agent Host Collection

[SK Chand Basha]

Hello Everyone,

When i run the agent on demand by using collect host data , only enhanced discovery check is running and getting in ECC queue, Other software installed & Usage checks are not running what could be reason, these all are default checks.

I tested with test check we are geting payload, after i have tried to process via script include AgentNowHandler it's not working.

var payloadSysId = 'sys_id of software usage ecc queue';

var eccRecord = new GlideRecord('ecc_queue');

if (eccRecord.get(payloadSysId)) {

var anh = new AgentNowHandler();

anh.processEccRecord(eccRecord);

} else {

gs.info('ECC Queue record not found for sys_id: ' + payloadSysId);

}

Thank you!

[Doci1]

as OOTB when you hit "collect host data", only the "enhanced discovery check" is running, not other checks. You will find it in the UI Action itself.

I dont understand your question. Can you reformulate it?

[SK Chand Basha]

Hi @Doci1 

When I hit the collect host data only enhanced discovery check is showing in ECC queue other software install, software usage checks are not getting trigged. 

What may be the reason? 

[Doci1]

@SK Chand Basha yes, this is correct behavior! Out of the box.

[SK Chand Basha]

Hi @Doci1 

If the ECC queue record is not created how the payload will be processed to the respective tables with AgentNowHandler BR ?