CI Remediation Rule/Workflow

[AndyB5000]

We are setting up our CMDB and I am working on the stale and orphan rules.  We are going to use the auto task creation OOB, however, we need to setup the remediation rules to go along with that.  I was looking to see if anyone had examples of the workflows  or even a remediation rule that we could leverage to build ours.  Not looking for anything fancy just something we can use as a foundation and customize.

thanks.

[vNick]

Hello

I have some very basic, non-production examples at the bottom of the blog on the following link.  They show the process for cycling through the tasks, but would definitely not recommend just doing a delete as the example shows.

https://community.servicenow.com/community?id=community_blog&sys_id=894131c5dbe96700afc902d5ca96196d

[AndyB5000]

Thanks for the info, it is a big help...quick question..

In the Health inclusion rule section I saw in your screenshot that the condition gives you the option to state "Class Is A...."  but when I check our inclusion rule I am only able to use the "Class Is..." which does not pull all the child classes which in turn does not give us the health we are looking for..