ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Not able to find the Model Name for the OOB SNMP OID's

Hello all, I am trying to discover the SNMP devices, when discovered they are classifed as Out of band Devices and model name was not populating when the device is discovered.When i look at the SNMP OID the model name is Empty. Even the OOB has the m...

Snow909_0-1721066378539.png Snow909_0-1721673744407.png
Snow909 by Tera Expert
  • 1024 Views
  • 5 replies
  • 0 helpfuls

Mid Web services extension listener log file ?

 Last week we have had faced frequent continuous issue with event mid server listener and webserver down , but mid server is up   Is there anyway to find a log file for analyze this issue ? I dont see any logs captured in agent->log file 

sukran_0-1720966241091.png
sukran by Mega Sage
  • 377 Views
  • 1 replies
  • 0 helpfuls

How OS Version is getting populated via SCCM?

We have an SCCM setup in our ServiceNow instance. I am unable to find the mapping for the "OS Version"attribute on the computer class in ServiceNow. It is adding values like 10.0.22631, 10.0.18363, etc., but I am not sure if that mapping is configure...

Resolved! Datacenter selection for midserver installation

We are implementing discovery, as per discussion with customer we got around 6 on prem data centers (1 main datacenter) and 2 azure cloud datacenters in different locations.1.For on prem how to choose which datacenter to install midserver?2.Is it ok ...

Resolved! Metric intelligence in servicenow

Hello Everyone , How matric intellegince works ? Like how it retrieve the data from the external monitoring tool (SCOM , Solarwind , VRops ... etc ) and where the data inserted ? Can we use metric intelligence without binding it to CIs ? Regards, 

AWS Certificate Management

Can we fetch the AWS certificates through Certificate and Inventory management or we have to use AWS Certificate Manager Spoke?