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MID server downgrade

Can a MID server downgrade as a result of a clone?Has anyone experienced an unexpected downgrade?Could you please let me know if there are any issues or obstacles that have occurred due to the unexpected downgrade? Thanks

Discover data tuning

We have alm_assets list of specific hardware devices. We wanted to exclude those devices from discovery. How can we achieve this?

Snow214 by Tera Contributor
  • 393 Views
  • 3 replies
  • 1 helpfuls

Discovery error

Hello Can someone guide about how to to fix below error during identificaton phase Identifier: Identification CI Errors: Update failed with error: Commit was not attempted due to other errors.,Update failed with error:I am discovery some WLC and i am...

rajesh44853 by Tera Contributor
  • 264 Views
  • 1 replies
  • 0 helpfuls

Resolved! Is Quick Discovery Credential-less?

Hi Discovery Experts and Practitioneers, I am new to Discovery and have just finished setting up a MID Server on a Windows Server EC2 instance in AWS which is validated, up and running in my PID. I would like to take my time to find out everything i ...

Create Alert when Alert volume is out of normal baseline

Is there a function within ServiceNow that can raise an alert or incident when alert volume is higher then a baseline?  We are looking to be notified when there is a large uptick in volume to take a closer to look to see if they are related.   

StephenM by Kilo Guru
  • 494 Views
  • 4 replies
  • 0 helpfuls

duration fields in export to excel

I've already found this in the wiki:5.1 ExcelDate, Date-Time, and Time fields are all exported as their display values, displayed using a custom format instead of the system date format. Duration fields, however, export as the value stored in the dat...

auntyem by Kilo Contributor
  • 11421 Views
  • 19 replies
  • 23 helpfuls

No result returned from probe.

I would be very appliciated if someone could help me.I run dicovery and SNMP is returning sysdscr containing hostname, but hostname is null.Any idea how I can fix this? Below is my discovery log.Short Message: No result returned from probe.ECC queue ...

Yuji by Tera Expert
  • 1075 Views
  • 3 replies
  • 2 helpfuls

Servicenow discovery

If we have the ip address for a server and if we want to run the discovery  then how can we find the  mid server to run the quick discovery ??