We have recently started the Tag based service mapping in our environment. We have created manually created the CI Tag Categories and Tag Based Service Families.My question is do we need add the Tag Based Service Families each time and Map to the CI ...
Hello CommunityNetwork switch issue if created with following errorPlease help!
Have a scenario where need to fetch the Variables and Multi Row Variables of a particular catalog item in reports.
Before, the assignment group is empty in a group alert upon creation. But now, we have seen that it is now being auto populated based on the assignment group information from its secondary alerts. May I know what mechanism or system properties has be...
I am working on Srvice mapping HLD for my project and i need guidance on this like where to start and which page to refer. If anyone would have suggestions , it would be really helpful for me as a beginer in this ar
Hi, new to all. Wondering if someone know which ServiceNow career journey is best to work with Ansible AND which order is suggested?System admin? change adoption specialist? application developer? implementer? business process analyst? technical pro...
As I said in the title, I want to limit the number of credentials I try to give the device when doing discovery.I know it sounds very strange.We need these features for a number of unspeakable reasons.The way we use aliases is not a substitute for th...
When using a Scripted REST API, how can I control whether the REST call uses a HTTP Proxy at the MID Server? ExampleFor some of my MID Servers, I must use a HTTP Proxy to make a REST call. curl --proxy http://10.0.0.1:8080 https://management.azure....
Hello, I have a question What happens if the credential affinity fails? For example, suppose you discover a device from IP 1.1.1.1.It has five credentials tied to an alias, and one of those credentials has an affinity created.If you change the userna...
Hello,Has anyone had success discovering VOIP devices? Specifically VOIP handsets.
As per above. If so, please share any information on how you did it. Thanks
I'm trying to set up Nutanix Discover as per below doc. https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/service-mapping/reference/nutanix-pattern.html While running discovery, i'm getting Prism element details bu...
Hi Team I need to re-install a MID server on a host as part of troubleshooting. Could someone please let me know if re-installation of MID server on same host, will change the IP address of the MID server? Best Regards,Nav
I have a requirement that needs to create multiple Cloud Service Account records with the same Account ID (Subscription ID in Azure) but different Discovery Credentials. Basic setup would be like below. Service Principal A (Account ID: XXXX) -> Crede...
Hi When selecting a delegate to approve requests in ServiceNow, the delegated person's name should appear on the approval page instead of the original user's. will it be possible?
