Cisco Voice Gateway Discovery

jbyates
Kilo Explorer

‎04-02-2013 11:43 AM

We have recently started to run discovery on our entire network and have ran into a couple of problems. The first is with Cisco Voice Gateways. When running Discovery against these devices it always tries to find the routing table and gets an error. I have attempted to create an SNMP OID record for these devices and specify to run a classification that does not include the routing probe, however it appears to be matching the routing=true and still firing the router classification.

1. Does the classification not stop at the first item it matches?
2. Is it safe to modify the Router classifier to exclude these items?

What makes this more confusing is the lack of fields that the router classifier fills in for these devices despite the fact that the payload they return is almost identical.

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doug_schulze
ServiceNow Employee
ServiceNow Employee

‎04-04-2013 06:09 AM

IF you have a SNMP system OID that calls your specific classifier for the Call Gateway (CG) then we should not be triggering the router classifier.. if that is the case please open a ticket with support..

and/or

You can put a does not contain criteria in the Generic Router classifier that would not allow it to match the CG, which begs the question, do you have your CG classifier above the Generic Router classifier?


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