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MID Server Installation on multiple target devices

Hey folks! Is it possible to install MID Server and setup the configuration file in the MID server on multiple targets in a single go ? Like how organizations push software updates to all of their devices at a time through CI / CD. Is it possible to ...

Missing EC2 Instances in cmdb_ci_vm_instance – AWS SGC

We are seeing gaps in our Virtual Machine Instance class where several EC2s are not being discovered. Our AWS Service Graph Connector is configured and runs on a daily schedule. The missing EC2s have been online for multiple days. How can we ensure t...

Daniel May by Tera Contributor
  • 383 Views
  • 2 replies
  • 0 helpfuls

Resolved! Prevent record insert from "Insert a New Row" based on parent state

Is there any sort of method to disable the "Insert a new row..." function on a related list based on the parent record's state?We have a form setup for network route requests.   The user fills out some information on a parent record and then adds the...

Janel2 by Mega Expert
  • 2888 Views
  • 3 replies
  • 1 helpfuls

Create Event Rule

I need to create an Event Rule for SolarWinds so that only events with Event Type = 5000 generate alerts. This eventType is available in the Additional Information field of the event in the following format:"eventType":"5000".Currently, there are oth...

Sidra Arif by Tera Contributor
  • 383 Views
  • 1 replies
  • 0 helpfuls

Resolved! Discovery failed due to IRE Engine error.

we are facing an issue during Discovery where the IRE fails, and the discovered data is not processed into the CMDB.   Has anyone faced similar issue before? Any guidance from the community would be appreciated. @Ankur Bawiskar ,@Dr Atul G- LNG ,@AJ_...

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venkram by Tera Contributor
  • 554 Views
  • 4 replies
  • 2 helpfuls

Discovery Pattern Serial Number References

How come most of the OOTB patterns that create a reference to the cmdb_serial_number table set the column name "configuration_item" when the column doesn't exist on the table (the reference is named "cmdb_ci")? Am I missing something?  

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hcallen by Tera Contributor
  • 567 Views
  • 3 replies
  • 0 helpfuls

Resolved! Mass Update: Resolve All Incidents at Once

I have around 5,000 incidents that I would like to set to “Resolved”. I know that it’s possible to update 100 tickets at a time, but is there a way to resolve all of them at once?

MuhammetS by Giga Contributor
  • 613 Views
  • 3 replies
  • 2 helpfuls

Task: Before You Start

Hi, I am working on the Discovery Fundamentals simulator task Before You Start.I followed the steps, but the simulator is not marking the task as complete.Can someone guide me on what I might be missing?

UjjawalT by Tera Contributor
  • 229 Views
  • 1 replies
  • 0 helpfuls

Duplicate alert created - Alert clustering definition

HI Community, I would appreciate your guidance in the Event Management space. I triggered 3 alerts with the same node.  It was tagging with alert clustering tag "Groups alert with same node". And 3 alerts were grouped and the earliest and highest pri...

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Madhan27 by Mega Guru
  • 2050 Views
  • 7 replies
  • 0 helpfuls