Cloud Management plugin activation failure

[GtrPlyr99]

Hi all, the installation of the Cloud Management plugin failed in my Personal Developer Instance.  I got an email the installation was cancelled.   It said to report the issue here.   OK, what happens next to get this plugin installed?   Am I even in the right place to report this?

[Tanushree Maiti · Accepted solution]

Hi @GtrPlyr99 

activate through the instance's Application Manager sometimes fails. The ServiceNow Developer site method is more reliable for PDIs

• Go to developer.servicenow.com.
• Click on Manage my Instance on top right .
• Search for Cloud management plugin.
• Hover over on it.
• Click the Activate Plugin button.

[GtrPlyr99]

Thank you for the information.   30 minutes after I submitted this request, the plugin suddenly went active.   This was after 3 failed installation attempts.