Cloud template is not showing configuration installable option

Ragesh Moorkoth
Kilo Contributor

I have setup cloud provisioning and Governance -terraform provider plugin.  While creating the cloud template, it is not showing  "configuration installable " option.  I get this option in my PDI. however not on my company instance.  Can someone please help me. 

 

Regards,

Ragesh M 

1 ACCEPTED SOLUTION

Kasanne Smith
Giga Contributor

I had the same issue, I had to repair the Terraform connector application from my application list and this fixed it. Had to delete any existing Cloud CIs and remake them because they didn't work after the repair.

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8 REPLIES 8

Ram Devanathan1
ServiceNow Employee
ServiceNow Employee

You mean you don't see the config installables listed under config mgmt in the admin UI?

you might need to run config mgmt discovery - did that run right? if there's any errors please share details.

 

if OTOH you are missing to see the configuration management type listed in cloud catalog item creation form, like below then it is likely your tf connector store app package installation did not run through correctly. you might need to raise a request for maintenance action to repair the package.

find_real_file.png

 

Hi Ram,

 

 Thank for the reply. I get the terraform options as listed in your screenshot. Post that while creating cloud template, I don't see the configuration Installable option.

 I have done the configuration management discovery and it is  success. Not sure what I am missing. 

 

find_real_file.png

This screenshot you have shared is not looking right, when you choose terraform options correctly (as i had indicated in my earlier response) the field named config installables should appear, not Ingestion method, the body field is readonly and the type field would show terraform template.

looks like you have chosen some wrong options..

find_real_file.png

Kasanne Smith
Giga Contributor

I had the same issue, I had to repair the Terraform connector application from my application list and this fixed it. Had to delete any existing Cloud CIs and remake them because they didn't work after the repair.