cmdb integration from datadog by Service Graph Connector.

[Hank Woo]

Hi all,

Customer wants to integrate CMDB Ci from datadog.

It seems like integration is possible from service graph connector.

Is it possible to integrate only a part of CIs in datadog, not all of it?

Regards,

Hank Woo.

[RawelS]

Hi Hank, Though I have not specifically implemented SGC for Datadog but for all SGCs there are Import Schedules (Scheduled Data Imports). Each schedule is for different CI class, you can disable the schedule for CIs which you don't need. I have done something similar for other SGCs where we din't need specific CI class data.

Thanks.

[Hank Woo · Accepted solution]

I got answer from ServiceNow

=>

Yes, it is possible to integrate only a subset of Configuration Items (CIs) from Datadog into ServiceNow using the Service Graph Connector.

1. Filtering CIs in Datadog
- Datadog allows you to categorize and tag resources (e.g., servers, storage, etc.). You can use these tags to define which CIs should be synchronized.
- By applying appropriate filters in the integration configuration, you can restrict the CIs that are sent to ServiceNow.

2. Configuring the Service Graph Connector
- The Service Graph Connector for Datadog in ServiceNow supports applying filters based on specific attributes (e.g., tags, resource types, or custom fields).
- During the setup, you can define inclusion/exclusion rules to specify which CIs should be imported.

3. Utilizing Scoped Imports
- If the connector doesn't provide sufficient filtering options, you can use ServiceNow's data processing scripts or transform maps to apply additional logic.
- Write scripts to process only the required data and discard the rest during the import.

Doc:
https://www.servicenow.com/docs/bundle/xanadu-servicenow-platform/page/product/configuration-managem...