CMDB Query Builder Export

[jcoady]

When I click on the Export button after creating my query it returns the message "User Not Authorized".   What is causing this and how can I fix it.   I would like to be able to export my query results.

[karmeng]

Hi Juli,

"User Not Authorized" normally means user don't have right to perform the action.

Have you try used admin user create the query and run the query then export?

I suspect something wrong on the user permission that causing the problem, thus, try admin user to help us isolate the problem.

I try in my Jakarta instance and don't have problem to export the result in .csv format.

Thank you.

Regards,

Kar Meng

[Tadashi Kamitak]

I'm having the same issue.   It looks like that admin users have the rights to export, but I haven't been able to identify a role that will allow a user to export that doesn't also give them the keys to the kingdom. Specifically, ecmdb_admin, cmdb_query_builder , itil, etc all don't work.

The docs don't seem to cover anything about the export functionality or detail additional roles