Dear community, I'm looking for a way to block users to remove the filter in a list on Workspaces. The documented "Restrict filters and breadcrumbs with fixed queries" (https://www.servicenow.com/docs/csh?topicname=t_RestrictBreadcrmbsWFixedQueries....
Hi All, We have to make Email option as mandatory and read only. As the on-call module is now available in SOW, I am trying to modify through UI Builder. Here in SOW, E-Post toggle switch should be always 'ON'. Any inputs? Thank you.
Hello all, Can anyone please let me know what are the prerequisites for the PRTG- ServiceNow Integration: 1. Port (Unidirectional / Bidirectional)2. Basic Auth Creds to be created in PRTG using what role?3. Any other prerequisites which are needed to...
Hi, I am trying to create a PRTG connector instance. I am getting the below error when i test the connections. "Connection test failed: ERROR EXECUTING REQUEST: Method failed: (/api/table.xml) with code: 401 - Invalid username/password comboTypeErr...
Hi All,We are looking to search the place where the below highlighted events are used to trigger the notification, but we haven't found any. We searched in all the script includes/business rules/ scheduled jobs/script actions etc. but no luck Event N...
Alerts are not going in alert management rules even if the conditions are fulfilled SCOM integration with Service Now We have a alert management rule with below details still some alerts are not creating incidents, also they are not going in alert ma...
Hello everyone, I was having the query before starting the implementation of Event Management.What relevant discussions / questions should be asked to the customers in order to implement Event Management in a correct way. Can you please share me out ...
Hello Team, I am creating an graph connector application for importing devices into CMDB. I see we need to create discovery source for cmdb_ci table for this, and its in global scope. Is there a way to create this discovery-source in global scope and...
Hi.We have a number of Discovery schedules targeting /16 networks. From this networks, we've been asked to exclude any IP that ends with .0 or .255.Can this be done via some configuration or is the only way of doing this splitting the network in /24 ...
We have configured Meraki integration with CMDB using Service Graph connector.x_caci_sg_meraki_merakidevices table device names are showing device names properly, however in CMDB few device MAC address is getting displayed under device name, any sugg...
we have 434K records to download from ServiceNow CMDB and we have csv export limit is 80K,In first attempt we have downloaded 80K records and in second attempt we have tried to download from 80001 to 160K but it has downloaded again first 80K records...
Linux server is getting classified as IP Router via discovery as SNMP is enabled on Linux server, I tried decreasing priority of Linux classification than SNMP. Also tried creating identifier for Linux server with priority as 99 and snmp router it ...
Hi all,How Can I make default options enable for all service maps i.e. incident and problem map indicators.But When I unable for a particular map it is visible only for that map but I need for all maps.please find the image Thanks All
Hi All,I am new To service mapping .I just installed the plugin and working on it.Now I want to know to make the inident,problem created for particular service needs be visible in the map below.how it is showing change as by default.
How do you create a report that shows published knowledge base articles where the original article version was created on a certain date or within a certain set of dates? I have been trying to do this using the kn_knowledge table but the system will...
