Integration
I would like to integrate service now with SOTI for hand-held devices.
Forum Posts
nicotinamide mononucleotide nmn supplement : A Comprehensive Guide
In the pursuit of better health and longevity, many are turning to Nicotinamide Mononucleotide (NMN) supplements. But what is NMN, and how can it enhance your well-being? best NAD + noocube To try Here What is NMN? Nicotinamide Mononucleotide is a n...
File Server Discovery Data
Hi, I have been reviewing the discovered file servers on our network and noticed that discovery is not giving any information on what is on them. The Related Items only show the tracked configuration files it contains, but nothing more. Should I be...
Creating connection to specified database on MS SQL Server (not to instance)
Hi SMEsI am creating Service Map and want to create connection to MS SQL database.I do not want to see all 121 databases on the map, but only one that the application connects to:This is what I have defined in discovery pattern in connection section ...
SNMP Discovery Sensor Processing Error
Hi All,We have configured few SNMP network discovery schedules. Observed the error 'Sensor error while processing SNMP - Classify'. Could you please help me how we can fix this error. Thanks in advance! Best Regards,Ganesh
Resolved! Enabling "Is Virtual" attribute in Network Class Default and WorkSpace view
i need to Enable "Is Virtual" attribute in Default and WorkSpace view for the below mentioned classes and it should be read only for admin. What would be the best approach Parent ClassChild ClassNetwork GearNetwork GearNetwork GearIP RouterNetwork G...
ServiceNow Saviynt Integration for Event Management
We are looking to integrate Saviynt with ServiceNow for Event Management. Currently, Saviynt sends email notifications for job failures (Application data import jobs are monitored in Saviynt), but we would like to explore alternative integration meth...
ServiceNow CloudBolt Integration for VM Provisioning
I have a use case to integrate ServiceNow with CloudBolt to automate the VM provision from the ServiceNow Service Catalog. As there is not much documentation around this, I am looking for help with the options to integrate based on any of your past i...
How to preserve integrations in AIOps Experience (SOW Integrations Launchpad) during a clone
Hi all, We implemented the AIOps Experience a few months ago and noticed when we clone over our non-Prod environments the "Installed Integrations" are the ones which point to the Prod environment. Makes sense, that is what a clone does. So, we adde...
Certificate Management: Digicert Revoke certificates
We have removed the revoked status from the include_cert_status parameter. However, when processing the OOTB discovery pattern, it is still receiving and processing payload for revoked certificates. What will be the best option to prevent discovery f...
Compare JSON Data from one table in two instances
We have Azure Change Processing enabled in QA and Prod and recently data received is inconsistent in ACP Resource Changes Table We want to compare the payload and if there is a difference trigger a notification. Anything OOB we can use or any other s...
Resolved! There is problem to build the Sanitized Payload: Identification Engine errors
Hello experts, I recently started getting the error below when discovering some (not all) Windows servers.there is no duplicates in cmdb_rel_type table. Would you please guide me to fix this? 2025-01-08 10:13:46: : There is problem to build the Sanit...
Resolved! Discovery of ILO devices -"Discovery status is FAIL, Identification sections in pattern failed" erro
Classification by device name: HP ILO devicesHello, We have HP ILO devices which were discovered couple of years ago and are currently classified as " server chasis" and were last responded 3 months ago.I am now trying to discover them through quick ...
Identification Engine: Discovery status is FAILURE, CI Type cmdb_ci_avi_controller cannot be created since there are no attributes defined. Debug pattern to understand why no attributes have been assigned.
Hi,I am getting an error "Identification Engine: Discovery status is FAILURE, CI Type cmdb_ci_avi_controller cannot be created since there are no attributes defined. Debug pattern to understand why no attributes have been assigned." when executing th...
view map button is not working in all application service(cmdb_ci_service_discovered) class
Hi All,need assistanceThe query is for the discovered CI view map button is not working for the user with "service_mapping_user" role however it is working with "app_service_admin" role. The scenario is when click on the "view map" button, it should ...
