CMDB Service Portal?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-07-2018 04:23 PM
Does anyone know if there are any CMDB / Configuration / Asset Portals that exist maybe I'm not aware of? I've done plenty of work in all three from the back-end perspective, however I have a new customer requirement that would like to utilize the Service Portal for this content. I do realize that like everything in ServiceNow I could build this as a custom solution, I just want to know if anything exist baseline?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-07-2018 04:38 PM
I don't think there is any OOB portal for CMDB. You will have to build your own portal. We did the same. We implemented our own portal for CMDB.
Please mark this response as correct or helpful if it assisted you with your question.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-07-2018 04:47 PM
That is kind of what I expected... I just hope the ServiceNow teams keep an eye on these postings, and maybe add it as a future OOB offering...

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-08-2018 10:15 AM
Yes. But CMDB is pretty vast and every client has their own preferences, for few only need Cloud, while few needs Infra and few only need Applications. But yes, at least the BSM Map and CI Relationship widgets should be available out of box.
They do have a portal for cloud though.
Also you can raise an enhancement request with them and they prioritize them based on how critical it is and implement it.
Can you mark this thread answered, so that it will be helpful for others while searching.
Please mark this response as correct or helpful if it assisted you with your question.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-19-2021 04:37 AM
Hi Sanjiv,
Can you tell me how you did this. There is one requirement, but I want to the prerequisites and how you implement this.