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Resolved! Getting MID Server Geo Location

Hi! I am reworking our discovery schedules and I need to maximize efficiency on the MID Servers and Clusters we use for the many IP Ranges around the world we have. The problem is that I can't find the Geographical location of our MID Servers, is the...

DevSalvo by Tera Contributor
  • 1438 Views
  • 4 replies
  • 3 helpfuls

Discovery not populating the ServiceNow Running processes table

So i am running discovery on a device and i am trying to populate the running process table associated with that device. I know the ADM probe is the one that gets this information for me and once the probe runs the running processes  information is r...

dhailu by Tera Contributor
  • 1337 Views
  • 3 replies
  • 0 helpfuls

Resolved! Configure Bookmark maximum

Is there a way to set the maximum number of bookmarks to display for favorites.  Upgraded to San Diego from Orlando.  We have the NX UI enabled.  In Orlando and after upgraded all the bookmarks were visible.  After adding a bookmark, the maximum disp...

jalwine by Giga Guru
  • 1701 Views
  • 5 replies
  • 0 helpfuls

Resolved! How to customize CMDB Workspace

Hi,Any pointers/suggestions on how to customize "CMDB Workspace". We are in San Diego.Link to CMDB Workspace - https://<>.service-now.com/now/cmdb/homeWe want1. Remove CI Search2. Add new BOX3. CI Overview - We are able to add new class using CMDB Gr...

Convert to Tag-Based population method

We have manually created Application Services and now want to use Service Mapping to populate these using the Tag-Based population method. Has anyone converted a manually created Application Service to a Tag-Based Application Service?  

Resolved! Creating Reports for Configuration Item

I have a requirement, wherein i have to create reports for Configuration Item table. Reports should be generated weekly for CIs Created , Created by , Updated and Updated by Last week. All the mentioned coloumns should be included in the report. Repo...

Discovery : Schedule Job's getting cancelled.

Hi All,  Need your kind inputs for this issues.  Many of the schedule jobs are getting failed. Shazzam takes more time to execute, for example one schedule job has only 5 IP's configured. but still it take very long time to execute  Action Taken so f...

Keerthy S by Kilo Contributor
  • 762 Views
  • 3 replies
  • 1 helpfuls

Kafka Discovery: Unable to discover Kafka Topic data

Hi All,  We are trying to discover Apache Kafka and Apache Zookeeper, As per the ServiceNow document we should able to discover below class table information as part of this discover.   cmdb_ci_appl_kafka_connectcmdb_ci_appl_kafka_topic  -- Not able ...

Anitha17 by Tera Contributor
  • 1530 Views
  • 8 replies
  • 3 helpfuls

How to use IP Service[cmdb_ip_serivce]

Hi, I have a question about IP Serivce[cmdb_ip_serivce]. I understand that an open port discovered during Discovery is associated with an IP Service, and each IP Service can tell which CI it was found on. What I want to know are followings. 1. If my ...

Resolved! Unable to find UI component - "now-playbook-experience"

Hi Team, I am working on "Service Now Application Developer core skills" training,  under the training working on Activity 2: Configure Your Playbook Workspace Experience > Actions & Components > Related Items. when i am trying to create new form, in...

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