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CI Class Manager Managed By Group not being set

Hey guys, I am trying to set the "Managed By Group" field for class "cmdb_ci_server" in CI Class Manager. When I manually create a CI the field remains empty. Is there another requirement that needs to be met for this to work? Perhaps the Managed By ...

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skp by Tera Expert
  • 1989 Views
  • 3 replies
  • 8 helpfuls

Servicenow Integration With Nautobot .

Does anyone have done the Integration between the ServiceNow and Nautobot .Since our client maintain all the data in the Nautobot app . and they want to go with the Nautobot integration .if anyone have done this before can you please send us the inte...

amar7 by Kilo Guru
  • 1459 Views
  • 1 replies
  • 0 helpfuls

Resolved! Create button to update current records

I want to update current records in cmdb_ci table  but when user clicks on the UI action it should open the comment box and when user clicks on ok it should update data along with that comment in short description. can anyone help me with this requir...

Priti18 by Tera Expert
  • 1036 Views
  • 15 replies
  • 1 helpfuls

Docs for Service Mapping.

Hi Can anyone share the docs for service mapping. like basic steps to do service mapping for top down and horizontal

Sravani36 by Tera Expert
  • 1048 Views
  • 3 replies
  • 0 helpfuls

Resolved! Updating assignment groups based on events for new incidents

There is an existing assignment rule for incident table which defaults the assignment group say “ SN_Support_ABC” whenever an incident is created.Now we are setting up event collection from email and configured Event & Alert rules with subflow for cr...

Aju_84 by Mega Guru
  • 1881 Views
  • 17 replies
  • 0 helpfuls

Resolved! Unable to select Table in Certification schedule - Data certificate

Hi All, We activated Data certificate plugin. When trying to select the table in Certification schedule it appears grayed out and we are unable to select it. Grayed part seemed to be fine as that i how it appears in docs. But however we are not able ...

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vishnu06 by Kilo Contributor
  • 1993 Views
  • 9 replies
  • 3 helpfuls

SCCM subscription license

Hi All Do we need any license for SCCM integration? Kindly suggest. Regards Ann

Ann16 by Giga Contributor
  • 1173 Views
  • 3 replies
  • 0 helpfuls

Resolved! ITOM Licenseable CI Count Increase

In the last few months, we have begun to transition our persistent VDI's to Azure.  This appears to have caused a rise in the number of servers that are counted in the ITOM License count by around 800. In my review, it appears to me that when our VDI...

Brian43 by Tera Contributor
  • 2580 Views
  • 2 replies
  • 1 helpfuls

Running powershell to connect to Office 365

Hello,I want to use powershell to manage some Office 365 items.   the powershell is being run on the local MID server.   To connect to Office 365 (after pre req PS Cmdlet installs completed) The first thing you have tio do is run the Connect-MsolServ...

Payload no relations defined for dependent class

Hi All,we have recently setup discovery and while discovering we are getting the below error.I don't know how to represent the missing dependency mentioned in the error response. I am relatively new to discovery and any pointers regarding this would ...

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IYYAPPAN E1 by Tera Contributor
  • 1175 Views
  • 1 replies
  • 1 helpfuls