Hello Experts, We have to integrate ServiceNow with Nagios and Dynatrace (Event integration)Please let me know if anyone has done using the OOTB connectors. Does it need any MID server ?Any document would help. I have already gone through the configu...
Hello Experts,We are working on CMDB Revamp and coming across this question:"Can we store source code filenames in the CMDB? We store source code in GitLab and manage conflicts in GitLab daily. Storing this data in CMDB and relate it to change reques...
Our customer is using ITOM agent-less discovery. They have Mainframes that they want to discover. They are able to discover the Z/OS information and this only provides Name, OS and OS Version, Manufacturer and Serial Number as documented in the prod...
Hi,We have Web applications in scope to complete Service Mapping and getting following error for all applications.looks like it tried to discover mask IP instead actual IP.Error Massage#Service Mapping triggered the horizontal discovery to find the h...
We have a requirement where we need to create a service map for network topology. So the client get data from the switches it travels through multiple switches and reach to end switch. Is it possible to create a map? We have routing table populated...
While discovering a Linux Server class CI, the pattern - Linux server fails at the step "Get DMI type 1". To resolve this, one of the KBs/answers on community suggested to set the mid.ssh.disable_privilege_check parameter to true. However, I am unabl...
Hi Team, Good day!While integrating Elastic search with ServiceNow we are facing following issue."Cannot connect to Elastic Search Server, check URL and credentials servicenow" Please help me with the solution. Best Regards,
I am trying to discover the GCP Cloud Account, but I am getting this below error always. Can anyone give solution to fix this issue? I have attached the error image as well below. Pattern name - GCP Service Account IdentificationStep no - 4. Check if...
We are attempting to retrive a password from our CyberArk Vault and use it in an Action with Flow Designer.We have setup the Get Connection Info Step, Using a Connection Alias, which contains an external credential storage account.In the flow, it app...
I'm finally working for a company that wants to setup a good CMDB. What fields does ServiceNow use to determine if a CI is duplicated. I have a couple duplicate CIs in IP Switch class but as far as I can tell the only duplicate field is name. Is that...
Hello ServiceNow community! I have something which seems like a "bug" to me and could not wrap my head around it. Wanted to share it.On the table: "cmdb_ci_win_server" I have two custom "String" fields:Install Date: Last BootUp Time:As you can see on...
Does anyone have step-by-step knowledge on how to setup credentials in Rubrik for the OOTB discovery patterns? The docs state this: Ensure Basic Auth credentials are configured for authenticating the REST API calls. Credential aliases associated w...
ServiceNow Discovery is autoamtically creating Hardware models in the Product Catalog. How doe we stop it? Thanks in advance,Jeff Welton
Hi I am preparing for a ITom developer job interview what are questions I should be prepared of from cmdb and discovery
