Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

CMDB

SudheepS
Tera Contributor

Can anyone help me on this please with respect to CMDB.

 

Requires additional information on real-time industry metrics or performance data that shows the impact of implementing a CMDB.

 

For egg: Improved Incident Resolution Time: Studies and industry reports showing the improvement, basically in numbers.

4 REPLIES 4

Uncle Rob
Kilo Patron

What's the specific question?

Looking for some real time examples how implementing the CMDB made differences, in numbers.

for egg : ABC industry implemented CMDB and found % increase in FCR rates.

SK Chand Basha
Tera Sage
Tera Sage

Hi @SudheepS 

 

Can you elaborate your question

 

Looking for some real time examples how implementing the CMDB made differences, in numbers.

for egg: ABC industry implemented CMDB and found % increase in FCR rates.