Cohesity Discovery - Credential Type

dmatasek-cdw
Tera Contributor

All,

 

We are trying to discover Cohesity devices for a client.  We are working through the process as defined but are having trouble with the credential on the Cohesity side. 

 

What type of credential needs to be created? 

Does it need to be a local credential?

 

Thanks in advance.

5 REPLIES 5

SiD2
ServiceNow Employee
ServiceNow Employee

Hi @dmatasek-cdw

 

You need below items:

  • Basic auth credentials (Cluster admin credentials) with proper permissions for API call authentication. 
  • Active Mid(reachable to Cohesity Storage Cluster)

 

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Still having issues.  I believe the storage admin created it as a Local Account.  Does it need to be a domain account?  Here are my test results:

XXXXXX\SNOWtest - Error: Bearer Token API failed: {"errorCode":"KValidationError","message":"Domain 'XXXXXX' does not exist"}

 

.\SNOWtest - Error: Bearer Token API failed: {"errorCode":"KValidationError","message":"Domain '.' does not exist"}

 

SNOWtest - Error: Bearer Token API failed: {"errorCode":"KValidationError","message":"Domain is not specified."}

 

Any thoughts?

SiD2
ServiceNow Employee
ServiceNow Employee

Hi @dmatasek-cdw..

 

I would suggest first to check with your cohesity administrator and work with him to get the proper credential and see if its working from the cohesity portal or any other utility [ex: postman] where you can test the API used in pattern with the credential and if successful then attempt discovery.

 

From the errors I see here, it seems they have enabled the domain level too, hence in your credential you need to provide the username including the domain.

 

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having the same issue , did you find out any soultion for this?