Resolved! Check Attachments on current form.
Is there a way to check for attachments in the current form and making attachment mandatory if a field is checked ?
Forum Posts
Discovery SNMP devices - Getting 'Active couldnt classify'
Getting some strange behaviour when discovering SNMP devices. In this case, I am trying to discover any switch / router device on a subnet. I have created a schedule using the 'SNMP only' behaviour and allocated the subnet range.Taking a random devic...
RPC Server Unavailable
Hi,This is draining everything I have!I've been following this resource found here on the community - WMI, PowerShell and Windows FirewallsWe have a MID server on the internal (corporate) network trying to connect to a server in the DMZ.Both the corp...
Resolved! Product model creation from discovery
Discovery creating new Hardware/software models,few duplicates. 1)how these models are creating (in discovery which probe/sensor) 2)How will the discovery identify the existing product model while creating any asset ?
Filters on Date/Time fields
When filtering in reporting or even on a list anytime you pick a field that is a date or date/time field you can filter on several predetermined choices such as Last 30 days, Last Hour, Last Month, etc. Is there a place in the tool you can add anothe...
How to Discover Virtual Networking Devices
How are virtual networking devices such as PBXs, switches, and routers handled in Discovery? Are these virtualized devices supported in ServiceNow Discovery? If not, we would like to track this virtual attribute on these devices and are looking for g...
Increasing max run time for discovery schedule
Hi All,Will there be any performance impact in case if we increase the "Max run time" for discovery schedules?
Resolved! Discovery: Filtering Classes
I'm new with Discovery and we are currently we made up and running the Discovery to Development. My problem is we don't want all Classes to be discovered and like to filter out which classes needs only to be discovered. Can you help me how ? Let's sa...
Discovery not running consistently
Hello,When I kicked off discovery and show status is active. But looks like it's hung and not doing anything. I found out that when i restart the mid server in service-now. Then the job is running, serveral hours later the systom is back again and I ...
Resolved! I want to present a read-only version of Dependency Views
I have a group of users (auditors) that I want to allow to see (read-only) the maps in the Dependency Views application and a couple of the modules. I granted them the access to these modules, when they click on the module, they get an error, r...
Getting sys_id in client script
Hi Team,I want to create a client script, to run a check on the task table from a form field. I have a field called 'u_requester' in a form (new call form) and it is stored in a table called 'u_new_call'. When the requester is filled in by the user, ...
Change Focus to Field on Page Load
List,Does anyone know of a way to set focus to a field on load of a page? Currently when we 'create a new' Incident, initial focus is on the Case ID field... We'd like it to set focus to the 'username' field instead.Any ideas would be greatly appreci...
Reference Qualifier - How to return no rows when dependent field is empty
Hi,I have 3 fields on the form1) Category2) Tier 13) Tier 2Tier 1 is dependent on Category and Tier 2 is dependent on Tier 1.I implemented a simple reference qualifier which works fine. Only issue that if Category is null (On form load during insert)...
How do I turn on the magnifying glass on the reference fields on the "reference list view"?
How do I make the "reference list view" behave like the regular default view. When I select NEW from the Contract list I get the default form view show up. When in a asset on the Contracts tab there is a list called Assets Covered. If I click...
Resolved! How do I get the correct currency to display in approval notifications?
The issue is the emails are not showing the correct currency. How do I update the notification and script to ensure the correct currency is displayed for the approver?The request.itil.approve.role email template has the following:Short Description:...
